Der Xiong
Saint Paul,MN
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
7
7
years of professional experience
Work History
Medical Assistant (Lead Medical Assistant)
Axis Medical Center
Minneapolis, MN
08.2018 - Current
Medical Assistant
Medical Assisting
Saint Paul, Minnesota
04.2018 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Provided assistance to medical staff in performing minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Graduate - Medical Assistant Program
Minneapolis Business College
Rosevill, MN07.2018
Graduate -
JohnsonSenior High School
Saint Paul, MN06.2016
Skills
- Medical office administration
- Phlebotomy
- Patient-focused care
- Medical terminology
- Specimens collection and processing
- Indirect patient care
- Customer service
- Restocking lab supplies
- Patient flow management
- Medical records management
- Compassionate
- Medical office management
- Lab equipment setup
- Suture removal
- Appointment setting
- Electronic medical records
- Vital signs and examinations
- Immunization administration
References
- Obsa Abdulla Hassan MD, 612-206-0571
- Juan Lewis MD, 612-261-6857
Frontofficeskills
- Collected and documented patient information.
- Assisted with phone calls and messages and documented all calls.
- Making Schedule
Backofficeskills
- Track patient information and labs data and electronic medical records.
- Prepare patients for their visit.
- Obtain and record patients' vital signs, in house lab, Phlebotomist, EKG'S.
- Maintain exam rooms between patients, stock exam room supplies and equipment.
- Verify patient information, new medications, and allergies.
- Educate patients on their medications and Assist patients with initial paperwork.
- Perform preventive maintenance as needed.
- Skills, infection control and asepsis
- Managing patients referrals
- Participated in the monitoring of patients with chronic disease.
Timeline
Medical Assistant (Lead Medical Assistant)
Axis Medical Center
08.2018 - Current
Medical Assistant
Medical Assisting
04.2018 - Current
Graduate - Medical Assistant Program
Minneapolis Business College
Graduate -
JohnsonSenior High School
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