Outside of work, I enjoy working on and upgrading my cars and motorcycle Attending live music and sporting events brings me much excitement Strong passion for dogs, as I've always had them and adopted a rescue Travel is always welcome, as I can take in new scenery and snap photos for future reflections
Elizabeth Atkins
4727 W. 128th Pl Alsip,IL
Summary
Seeking Facility Maintenance Manager position to lead the challenge and opportunity of commencing a new facility. Having been part of the opening of 2010 Chicago Hub 604 as a technician- as well as assisting with opening Madison OTP and assisting with creating action plans for struggling facilities (DENV, INDI, SOBD)- it would only be right to put my experience to work for myself and my team.
Well-rounded manager and former technician with hands-on experience. Talent for critical thinking, teamwork, problem solving skills and proactive approaches. Excellent material handling maintenance, troubleshooting and repair skills. Proficient in using independent decision-making skills and sound judgment to positively impact company and team success.
Overview
22
22
years of professional experience
Work History
Maintenance Service Manager
FedEx Ground (RORS622)
07.2022 - Current
- Manage a team of technicians, ensuring timely completion of projects, repairs and preventative maintenance to sortation equipment.
- Supervise daily operations to ensure compliance with safety standards, operational guidelines (i.e. Scorecard and Policies).
- Conduct regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Coordinate with MSR for inventory and budget management efforts.
- Analyze operational data to identify trends, driving improvements in service delivery metrics.
- Hiring and implementation of new technicians.
- With help of FMM, coordinate with other facilities (often voluntarily) who are new or in need of guidance due to poor performance or metrics. Offered structural guidance to promote or improve operational efficiency.
Maintenance Tech Specialist
FedEx Ground (CHIC604 & RORS622)
09.2018 - 07.2022
- Safety above all. Participated in all required safety training and protocols. Encouraged safety of others.
- Conducted preventive maintenance on sorting machinery and technology to reduce downtime.
- Performed routine inspections of equipment to ensure operational efficiency.
- Troubleshot and repaired electrical and mechanical issues, restoring functionality swiftly.
- Maintained, diagnosed and repaired PLC-related issues; at times in coordination with FedEx engineers.
- Maintained accurate records of repairs and maintenance activities for compliance.
- Guided and trained lower level technicians.
- Communicate with Operations to ensure a safe and productive workspace.
- Communicated with engineers for projects and complex troubleshooting and repairs.
Maintenance Technician III
FedEx Ground (CHIC604)
10.2016 - 09.2018
Maintenance Technician II
FedEx Ground (CHIC604 & RORS622)
07.2012 - 10.2016
Maintenance Technician I
FedEx Ground (CHIC604 & RORS622)
10.2010 - 07.2012
QA Clerk I
FedEx Ground (CHIC604)
04.2008 - 10.2010
- Handling damaged packages, returns, expedites and hazardous materials. Guiding package handlers. Prioritizing safety.
Package Handler
FedEx Ground (CHIC604)
03.2004 - 04.2008
- Moving packages through the FedEx network, familiarizing myself with industrial equipment, keeping safety above, all while attending college with the help of the FedEx Tuition Reimbursement Program.
Education
Associate of Applied Science - Automotive Technology
Moraine Valley Community College
Palos Hills, IL01-2005
No Degree - EEAS (Electrical/ Electronic Automated Systems)
Joliet Junior College
01-2012
Skills
- Positive attitude
- Reliable and driven
- Team leadership/ camaraderie
- Management of maintenance technicians
- Employee training and development
- Workflow management
- Documentation and reporting
- Service scheduling
- Work Planning and Prioritization
- Inventory/ Budget management
- Regulations compliance
- Lockout and tagout procedures
- Automated & high-speed scanning/ weighing systems
- Preventive Maintenance of material handling systems
- Mechanical troubleshooting & repair of material handling systems
- Electrical troubleshooting & repair (single and three-phase)
- General ethernet & wifi knowledge & repair skills
- General PLC diagnostic, maintenance and repair skills
- Hand and power tools
- Welding
- Electrical print reading
- General Fire System & HVAC knowledge
- Daily FedEx Ground Operations as it pertains to Maintenance
- New FedEx facility setup & support (assisted openings of 2010 Chicago Hub and Madison OTP Colocation)
- Assisted (often voluntarily) poorly performing FedEx facilities (DENV, INDI, SOBD) offering structural guidance to improve service metrics
Interests
Timeline
Maintenance Service Manager
FedEx Ground (RORS622)
07.2022 - Current
Maintenance Tech Specialist
FedEx Ground (CHIC604 & RORS622)
09.2018 - 07.2022
Maintenance Technician III
FedEx Ground (CHIC604)
10.2016 - 09.2018
Maintenance Technician II
FedEx Ground (CHIC604 & RORS622)
07.2012 - 10.2016
Maintenance Technician I
FedEx Ground (CHIC604 & RORS622)
10.2010 - 07.2012
QA Clerk I
FedEx Ground (CHIC604)
04.2008 - 10.2010
Package Handler
FedEx Ground (CHIC604)
03.2004 - 04.2008
Associate of Applied Science - Automotive Technology
Moraine Valley Community College
No Degree - EEAS (Electrical/ Electronic Automated Systems)
Joliet Junior College
Awards/ Recognition
Tech of the Quarter FedEx Ground Midwest District
Tech of the Year FedEx Ground Midwest District
Maintenance Professional of the Month RORS622