Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Elizabeth A. Tucker

Elizabeth A. Tucker

Canton,USA

Summary

Strategic and people-focused health leadership professional with extensive experience directing high-performing coaching departments within fast-paced, mission-driven organizations. Proven success in managing cross-functional health coaching teams, designing and implementing evidence-based wellness programs, and leading performance management systems using data-driven KPIs and deliverables. Blending a background in biology, health coaching, fitness, and program development, I bring a systems-thinking approach to workforce development, team leadership, and scalable wellness solutions. Certified in health coaching, personal training, nutrition, and behavioral science-backed lifestyle interventions.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Senior Manager, Health Coaching Department

Shed
03.2025 - 07.2025
  • Led the vision, operations, and performance of the health coaching department for a fast-scaling health tech company.
  • Directed strategic program development and execution aligned with business objectives and customer needs.
  • Owned all coaching KPIs, metrics dashboards, and performance benchmarks, reporting outcomes to executive leadership.
  • Managed recruitment, hiring, onboarding, and professional development for coaching staff and team leads.
  • Oversaw workflow design, automation implementation, and quality assurance protocols.

Manager, Health Coaching (Eastern Region)

Shed
08.2024 - 03.2025
  • Supervised and developed a regionally distributed coaching team, ensuring goal alignment and operational excellence.
  • Designed and implemented new team performance metrics and individual coaching KPIs.
  • Led weekly team meetings, coaching feedback sessions, and department-wide training initiatives.
  • Piloted new programs and services, improving efficiency and expanding the company’s coaching product line.

Team Lead, Health Coaching

Shed
04.2024 - 08.2024
  • Provided daily operational leadership and technical support for health coaching staff.
  • Developed SOPs for team onboarding, ongoing education, and escalation protocols.
  • Analyzed team-level data to improve session outcomes and coaching engagement strategies.

Health Coach

Shed
01.2024 - 04.2024
  • Delivered personalized coaching focused on weight loss, nutrition, and sustainable lifestyle habits.
  • Re-engaged inactive clients through tailored outreach and motivational strategies.
  • Collaborated with medical and member success team members when necesseary,

Personal Trainer & Nutrition Coach

Bjorn Fitness
06.2023 - 04.2024
  • Designed and implemented personalized fitness and weight management programs.
  • Supported client retention through integrated fitness-nutrition planning and measurable progress tracking.

Master’s Accountability Coach

Calibrate
03.2021 - 10.2023
  • Delivered behavior-change coaching via virtual one-on-one sessions.
  • Guided clients in forming sustainable habits and tracking health outcomes.

Program Specialist

Northern Area Health Education Center
09.2017 - 09.2018
  • Managed health workforce recruitment programs and secured grant funding for education initiatives.

Population Health Academic Coordinator

St. Lawrence Health System
08.2016 - 09.2017
  • Developed and evaluated public health strategies aligned with state and community health priorities.

Assistant Program Coordinator, Advancing Tobacco-Free Communities

Seaway Valley Prevention Council
04.2014 - 07.2016
  • Supported tobacco prevention efforts, coordinated community outreach, and contributed to public health policy engagement.

Education

Bachelor of Science - Biology

St. Lawrence University
Canton, NY
05-2013

Skills

  • Department & Team Leadership
  • Program Design & Implementation
  • KPI Development & Performance Metrics
  • Health Behavior Change Strategy
  • Talent Development & Mentorship
  • Process Optimization & Automation
  • Cross-Functional Collaboration
  • Client Experience & Retention
  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Data-driven decision making
  • Operations planning
  • Documentation and reporting

Certification

  • ACE Certified Health Coach
  • ISSA Certified Personal Trainer / Elite Trainer
  • ISSA Certified Nutrition Coach
  • ISSA Certified Genetics-Based Program Designer
  • ISSA Certified Weight Management Specialist
  • CPR / AED Certified
  • Valid NYS Driver’s License

Timeline

Senior Manager, Health Coaching Department

Shed
03.2025 - 07.2025

Manager, Health Coaching (Eastern Region)

Shed
08.2024 - 03.2025

Team Lead, Health Coaching

Shed
04.2024 - 08.2024

Health Coach

Shed
01.2024 - 04.2024

Personal Trainer & Nutrition Coach

Bjorn Fitness
06.2023 - 04.2024

Master’s Accountability Coach

Calibrate
03.2021 - 10.2023

Program Specialist

Northern Area Health Education Center
09.2017 - 09.2018

Population Health Academic Coordinator

St. Lawrence Health System
08.2016 - 09.2017

Assistant Program Coordinator, Advancing Tobacco-Free Communities

Seaway Valley Prevention Council
04.2014 - 07.2016

Bachelor of Science - Biology

St. Lawrence University