Elizabeth Avila
Petaluma,CA
Summary
Experienced Care Manager with expertise in assisting clients with diverse needs. Skilled at building rapport with clients and families, prioritizing their well-being. Proficient in managing complex care requirements, collaborating with healthcare professionals, and maintaining meticulous documentation. Additionally, experienced in serving and kitchen operations, consistently delivering exceptional service in caregiving and food service environments. Seeking to leverage diverse skill set to make a positive impact on the lives of clients.
Overview
8
8
years of professional experience
Work History
Private Duty Caregiver
In Home
01.2023 - 07.2024
- Assisted clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and transferring, following individual service plans
- Maintained a clean, safe, and orderly environment for residents, including general housekeeping, laundry, and light cooking
- Supported residents in getting to and from activities and meals, ensuring a high quality of care and comfort.
Server
Springfield Place
02.2021 - 06.2022
- Delivered exceptional service to residents in a retirement community, taking meal orders, serving food, and attending to special dietary needs
- Ensured a pleasant dining experience by maintaining a clean and organized dining area, setting tables, and addressing any resident concerns promptly
- Assisted with meal preparation and kitchen duties as needed, including stocking supplies and coordinating with the kitchen staff to ensure timely service
- Built strong relationships with residents, providing friendly and attentive service to enhance their overall satisfaction and well-being.
Customer Service and Operations
Hector’s Pizza
01.2018 - 02.2019
- Delivered exceptional customer service, addressing inquiries, taking orders, and handling complaints to ensure customer satisfaction
- Assisted with daily operations, including food preparation, maintaining cleanliness in the kitchen and dining areas, and managing inventory levels
- Supported team members in achieving operational goals and maintaining a positive work environment.
Care Manager
Private Caregiving Services
01.2017 - 01.2018
- Provided personalized care to an elderly client with dementia, managing activities of daily living (ADLs), medication administration, and offering emotional support
- Scheduled and coordinated healthcare services, including medical appointments, physical therapy sessions, and home visits, ensuring smooth care transitions
- Maintained a safe and comfortable living environment, including meal preparation and housekeeping duties.
Education
High School Diploma -
Sonoma Mountain High School
06.2006
Skills
- Care Coordination
- Advocacy
- Problem Solving
- Care Planning
- Healthcare Best Practices
- Leadership
- Food Service Operations
- Customer Service
- Meal preparation
Languages
Spanish
Native or Bilingual
Timeline
Private Duty Caregiver
In Home
01.2023 - 07.2024
Server
Springfield Place
02.2021 - 06.2022
Customer Service and Operations
Hector’s Pizza
01.2018 - 02.2019
Care Manager
Private Caregiving Services
01.2017 - 01.2018
High School Diploma -
Sonoma Mountain High School
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