Elizabeth Baker
West Salem
Summary
Dynamic Deli Clerk with a strong work ethic and a commitment to customer service at Discount Drug Mart. Expert in safe food handling and meat slicing, I enhanced customer experiences through personalized service and engaging product displays. Proven ability to improve workflow efficiency while maintaining cleanliness and sanitation standards.
Overview
18
18
years of professional experience
Work History
Deli Clerk
Discount Drug Mart
11.2019 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Took special orders for party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Administrative Assistant/Therapy Aide
Wooster Orthopedics and Sports Medicine
05.2007 - 04.2011
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Cleaned and set up rooms in preparation for patient appointments.
- Scheduled patients for appointments and maintained master calendar.
- Assisted patients with therapy exercises as specified by care team.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certificate - Computer Office Technology/Medical Billing& Coding
Ashland County West Holmes Career Center
Ashland, OH06.2003
Graduate Certificate - General Studies
Northwestern High School
West Salem, OH05.1999
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Food preparations
- Sanitation practices
- Hospitality service expertise
- Telephone skills
- Appointment scheduling
Timeline
Deli Clerk
Discount Drug Mart
11.2019 - Current
Administrative Assistant/Therapy Aide
Wooster Orthopedics and Sports Medicine
05.2007 - 04.2011
Certificate - Computer Office Technology/Medical Billing& Coding
Ashland County West Holmes Career Center
Graduate Certificate - General Studies
Northwestern High School
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