Elizabeth Barajas
Fullerton,CA
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.
High-performing Administrative Assistant offers extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations and liaising with internal stakeholders. Committed to maximizing company profits and meeting office objectives.
Overview
21
21
years of professional experience
Work History
Project Manager
Vision ADU
Anaheim, California
02.2026 - Current
- Facilitated communication between contractors, clients, and internal teams to ensure alignment.
- Managed project budgets and tracked expenses to maintain financial accuracy.
- Reviewed contracts and agreements to ensure compliance with local regulations and standards.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Provided guidance to team members regarding tasks assigned to them.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Administrator
Vision ADU
Anaheim, California
02.2025 - 01.2026
- Managed day to daily hourly pay roll for thirty plus employees.
- Managed daily office operations and maintained organized filing systems.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Provided general administrative support to staff members.
- Developed training materials and facilitated onboarding sessions for new staff.
- Collaborated with team members to ensure timely completion of projects and tasks.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Administrative Assistant
Infrastructure Engineers
Brea, CA
07.2018 - 07.2019
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Inventoried and ordered supplies for the office.
- Managed inventory to ensure all supplies were in stock and within budget.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Answered and routed telephone calls and took messages.
School Duty Supervisor
Fullerton School District
Brea, CA
08.2016 - 05.2017
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Resolved customer complaints and adjusted policies to meet changing needs.
Customer Service Associate
Earl Carter Law
Riverside, CA
04.2011 - 05.2015
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Processed documentation and troubleshot discrepancies to build client rapport.
- Troubleshot shortages and overages to support quality control efforts.
H&H Insurance
Customer Service Department
Fontana, CA
09.2009 - 03.2011
- Created new programs resulting in increased productivity and customer satisfaction.
- Performed site evaluations, customer surveys and team audits.
- Created agendas and communication materials for team meetings.
- Improved operations by working with team members and customers to find workable solutions.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Handled delegated tasks.
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Kept team on track by assigning and supervising activities and giving constructive feedback.
Loan Officer Assistant
BofA
Brea, CA
01.2006 - 05.2009
- Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Liaised between borrowers and realtors, title companies and loan company management.
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
- Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping.
- Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Defined strategies and created a plan to achieve ambitious operational objectives.
Education
High School Diploma -
Pacific High School
San Bernardino, CA06-1996
Some College (No Degree) - Paralegal
Riverside City College
Riverside, CASkills
- Executive presentation development
- QuickBooks expert
- Workers' compensation knowledge
- Mail management
- Cash deposit preparation
- PC proficient
- Travel administration
- Program file distribution
- 10-key proficiency
- Data entry documentation
- Sensitive material handling
- Back office operations
- Inventory systems
- Technologically savvy
- Accounting support
- Transporting files
- Microsoft
- Multitasking and prioritization
- Insurance eligibility verifications
- Time and labor control
- sales
- Data entry
- Customer relations
- Product branding
- Insurance eligibility verification
- Timeline Planning and Management
- Check processing
- Advanced MS Office Suite knowledge
- Accounting skills
- Account balancing reconciliation
- Report analysis
TWIC Card
- Expired 2021
TSA ID
- Upon request
Timeline
Project Manager
Vision ADU
02.2026 - Current
Administrator
Vision ADU
02.2025 - 01.2026
Administrative Assistant
Infrastructure Engineers
07.2018 - 07.2019
School Duty Supervisor
Fullerton School District
08.2016 - 05.2017
Customer Service Associate
Earl Carter Law
04.2011 - 05.2015
H&H Insurance
Customer Service Department
09.2009 - 03.2011
Loan Officer Assistant
BofA
01.2006 - 05.2009
High School Diploma -
Pacific High School
Some College (No Degree) - Paralegal
Riverside City College