Elizabeth Barber
Springfield,United States
Summary
Proven track record in enhancing facility security and customer service at Allied Universal Security Services. Skilled in visitor screening and multitasking, effectively reducing safety hazards and improving client satisfaction. Excelled in cross-selling products at Mapco Express, demonstrating exceptional communication and organizational skills. Achieved significant improvements in operational efficiency and customer engagement.
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
11.2023 - Current
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Maintained visitor logs for accurate record-keeping and improved site access control.
Warehouse Forklift Operator
Tractor Supply Distribution Center
05.2021 - 10.2023
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Senior Sales Associate
Mapco Express
01.2019 - 04.2021
- Implemented effective marketing strategies for increased product exposure and customer engagement.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Portland High School
Portland, TN05.2002
Skills
- Customer Service
- Facility Security
- Visitor screening
- Multitasking
Timeline
Unarmed Security Guard
Allied Universal Security Services
11.2023 - Current
Warehouse Forklift Operator
Tractor Supply Distribution Center
05.2021 - 10.2023
Senior Sales Associate
Mapco Express
01.2019 - 04.2021
High School Diploma -
Portland High School