ELIZABETH BELL COX
Phoenix,Az
Summary
Registered Nurse with 7 years of leadership experience in healthcare settings, focused on enhancing team performance and patient care. Proven ability to manage time effectively, communicate promptly, and maintain a professional demeanor. Committed to fostering a collaborative environment through empathy and trust. Seeking to leverage leadership skills in a new role to drive team success and improve patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Nurse Advisor
Phoenix Indian Medical Center
Phoenix, USA
08.2023 - Current
- Ensured organizational compliance with accreditation standards of The Joint Commission and regulatory bodies.
- Reviewed processes and analyzed data to enhance patient care quality.
- Collaborated with department heads to conduct tracer activities identifying non-compliance issues.
- Partnered with Quality Performance nurse to develop performance improvement action plans.
- Created educational materials and delivered training to enhance staff understanding of regulatory expectations.
- Promoted safety, integrity, and collaboration among various stakeholders.
Director of Operations and Compliance
American Premier Home Health & Hospice
09.2022 - 08.2023
- Fostered a culture of integrity and collaboration across all cross-functional teams within agency.
- Supported Chief Executive Officer in daily management of internal compliance and business framework.
- Directed policy and procedure development to enhance processes for patient and employee satisfaction.
- Identified employee training needs and implemented targeted programs for business improvement.
- Evaluated risk management strategies to minimize organization's exposure to potential risks.
- Ensured effective stewardship of health insurance, Medicare, and Medicaid programs.
- Assessed ongoing accreditation standards as set by The Joint Commission for continual readiness.
- Reviewed performance metrics and developed corrective action plans to address deficiencies in care.
Executive Director
Abode Home Health & Hospice
06.2021 - 08.2022
- Directed multidisciplinary team of nurses, therapists, and aides to enhance operational efficiency.
- Adapted swiftly to evolving demands within healthcare community.
- Guided team in implementation of policies, procedures, and processes.
- Achieved sustained growth over previous calendar years.
- Planned, coordinated, managed, and directed all agency activities and programs.
- Oversaw daily operations, ensuring compliance, scheduling, payroll, accounts payable, and budget management.
- Managed staffing requirements to boost employee retention and maintain patient satisfaction.
- Ensured compliance with laws and regulations while providing appropriate staff supervision during business hours.
Clinical Director
Nuclear Care Partners
11.2018 - 05.2021
- Ensured delivery of high-quality, patient-centered care by well-trained nursing staff and assistants.
- Oversaw daily operations, including compliance, payroll, budget management, and staffing needs.
- Enhanced employee retention through supportive leadership and ongoing education initiatives.
- Demonstrated commitment to transparency and ownership in guiding care teams.
- Reviewed policies to identify improvement areas and implemented informal performance plans.
- Provided clinical support with assessments, documentation, and development of patient-centered plans.
- Collaborated with marketing to boost patient referrals through community partnerships.
RN
Colorado Canyons Hospital & Medical Center
04.2016 - 06.2019
- Delivered skilled and rehabilitation care as PRN Team Nurse for inpatient settings.
- Assessed and implemented individualized care plans, collaborating with multidisciplinary team members.
- Administered IV fluids and medications, monitoring sites for infiltration, infection, and phlebitis.
- Managed wound care through post-op dressing changes to enhance healing and prevent infection.
- Trained in wound vac therapy for effective closure of acute and chronic wounds.
- Promoted proper body mechanics to minimize post-op re-injury risks and setbacks.
RN
Courtyard Care Center
03.2016 - 11.2018
- Delivered compassionate transitional care to over 21 geriatric residents.
- Assessed residents' needs, managed behavioral symptoms, and administered medications as prescribed.
- Provided care for PEG tubes and set up enteral feeding with Kangaroo pumps.
- Implemented safety measures to minimize fall risk, skin breakdown, and hospitalization.
- Promoted teamwork among nursing staff to enhance collaboration and efficiency.
- Educated CNA's and new hires on safe practices within their scope of care.
RN Case Manager
Nuclear Care Partners
11.2016 - 10.2018
- Coordinated home health care for former atomic energy workers with radiogenic cancers and pulmonary diseases.
- Oversaw daily operations and provided support to 25 staff members.
- Scheduled staff education sessions to enhance patient care quality.
- Conducted performance evaluations, hiring interviews, and employee counseling for professional development.
- Identified staffing needs to ensure appropriate patient care levels and support.
- Established nursing care plans to promote preventative care and reduce emergency visits.
- Collaborated with patients, families, physicians, and care teams to address health needs.
RN
Nuclear Care Partners
05.2014 - 11.2016
- Secured prior authorization for home health benefits for atomic energy workers with radiogenic illnesses.
- Collaborated daily with staff, physicians, and DOL examiners to support patient needs.
- Provided direct patient care in home settings, showcasing independent decision-making skills.
- Educated patients on pulmonary hygiene, breathing exercises, and spirometer use for lung health.
- Conducted medication reconciliation and drug interaction checks, educating patients on treatments.
- Developed exercise routines improving endurance, stamina, and balance for patients.
- Oriented new RN hires to company protocols, patient population, and EMR systems.
- Compiled weekly patient reports for team review and discussions every Monday.
Education
MSN/MBA - Leadership in Health Care Systems Practicum
Grand Canyon University
11-2026
BSN -
Colorado Christian University
01.2013
Skills
- Quality assurance and improvement
- Regulatory compliance
- Team leadership and development
- Performance enhancement
- Educational training and support
- Clinical coordination
- Risk management strategies
- Patient advocacy and care
- Data analysis and reporting
- Community health initiatives
- Nursing staff leadership
- Patient monitoring and assessment
- Relationship building and management
- Patient education and counseling
- Emotional intelligence in healthcare
Affiliations
Sigma Theta Tau International Honor Society of Nursing
Certification
Dale Carnegie Workshop 'Leadership Training for Managers', 2015
Supervisors
- Phoenix Indian Medical Center, Endreya McCabe, 4212 N 16th St, Phoenix, AZ, 85016, 602-263-1200
- American Premier Home Health & Hospice, Evie Justimbaste, 11070 N 24th Ave, Phoenix, AZ, 85083, 602-287-0003
- Abode Home Health & Hospice, Melanie Sims, 744 Horizon Court, Grand Junction, CO, 81506, 205-515-5304
- Nuclear Care Partners, Stacy Todd, 631 24 1/2 Rd, Grand Junction, CO, 81505, 970-244-0900
- Colorado Canyons/Courtyard Care Center, Lennie Ecker & Patricia Bierman, 300 W. Ottley Ave, Fruita, CO, 81521, 970-858-3900
Timeline
Quality Assurance Nurse Advisor
Phoenix Indian Medical Center
08.2023 - Current
Director of Operations and Compliance
American Premier Home Health & Hospice
09.2022 - 08.2023
Executive Director
Abode Home Health & Hospice
06.2021 - 08.2022
Clinical Director
Nuclear Care Partners
11.2018 - 05.2021
RN Case Manager
Nuclear Care Partners
11.2016 - 10.2018
RN
Colorado Canyons Hospital & Medical Center
04.2016 - 06.2019
RN
Courtyard Care Center
03.2016 - 11.2018
RN
Nuclear Care Partners
05.2014 - 11.2016
MSN/MBA - Leadership in Health Care Systems Practicum
Grand Canyon University
BSN -
Colorado Christian University
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