Elizabeth Bellmas
Kingsport,TN
Summary
Experienced Airport Operations Agent with a proven track record at Miami Dade Aviation Department, enhancing safety and security. Excelled in emergency protocols and customer service, demonstrating exceptional verbal communication and multitasking skills. Achieved significant improvements in operational efficiency and safety management, recognized for outstanding team collaboration and individual organizational abilities. Dedicated airfield operations expert with aviation industry experience. Proficient in airfield maintenance, and aircraft ground handling operations. Talented at implementing new airfield operations protocols and enforcing compliance with aviation regulations.
Overview
10
10
years of professional experience
Work History
Airport Operations Agent
Miami Dade Aviation Department
2015.02 - 2024.05
Safety and Security Agent
Radio communications
Investigating dispatched alarms from airport terminal and ramp areas
Driving and maintaining county vehicle
Communicating security threats to operations and lead agents
Customer service in airport domestic and international areas
Assisting airport vendors
Essential emergency airport agent
Airline Fleet Clerk
American Airlines
2014.07 - 2015.06
Aircraft baggage, mail, and cargo handler
Licensed towing and ramp equipment driver
Service all aircraft parts and fluids
Document all hazardous materials
Enforcement of all FAA rules and regulations
Radio communications
Communicating with aircraft crew and pilots
Education
High School Diploma -
Belmont Senior High School
Los Angeles, CA06.1981
Skills
Excellent verbal and written skills
Airport emergency protocols
Team and individual organizational skills
Multitasking abilities
Professional and responsible
Radio communication experience
Regulatory Compliance
Security and safety management
Excellent customer service
Adapt and flexible with changes
Languages
Spanish
Full Professional
Timeline
Airport Operations Agent
Miami Dade Aviation Department
2015.02 - 2024.05
Airline Fleet Clerk
American Airlines
2014.07 - 2015.06
High School Diploma -
Belmont Senior High School
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