Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Bensley

Terre Haute,IN

Summary

Empathetic and detail-oriented customer service professional with extensive experience in the wellness and healthcare industries. Adept at managing client relationships, resolving issues efficiently, and supporting front office operations with professionalism and poise. Known for strong communication skills, a warm demeanor, and a commitment to client satisfaction.

Overview

14
14
years of professional experience

Work History

Esthetician

Randall Dermatology
Terre Haute, IN
08.2020 - 01.2021
  • Managed high-volume scheduling for multiple providers.
  • Checked in and checked out patients, verified insurance, and collected copays.
  • Assisted in patient communication regarding pre- and post - treatment instructions.
  • Collected patient history to analyze patient-specific needs to determine proper skincare treatments.

Lead Esthetician

Massage Envy
Terre Haute, IN
02.2018 - 04.2019
  • Trained new staff on range of spa services offered.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Welcomed clients, scheduled sessions, and ensured a smooth front desk operation.
  • Handled membership sales and educated clients on service offerings.
  • Resolved scheduling issues and billing questions promptly and professionally.

Lead Esthetician

Dermatology Care
Terre Haute, IN
08.2006 - 02.2012
  • Educate patients to achieve their aesthetic goal.
  • Scheduled appointments, answered multi-line phones, and managed patient check-in/check-out.
  • Verified insurance and handled billing inquiries with accuracy and discretion.
  • Provided excellent customer service in a fast-paced dermatology office.

Education

Esthetics License

A Cut Above Beauty College
Indianapolis, IN
06.2006

Skills

  • Outstanding client care
  • Complaint-handling
  • Appointment Scheduling
  • Client Relations
  • POS & Billing Systems
  • Calm Under Pressure
  • Strong Communication
  • Insurance Verification

Timeline

Esthetician

Randall Dermatology
08.2020 - 01.2021

Lead Esthetician

Massage Envy
02.2018 - 04.2019

Lead Esthetician

Dermatology Care
08.2006 - 02.2012

Esthetics License

A Cut Above Beauty College

Similar Profiles

CREATE PROFILE