Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Bernardino

Seaside,CA

Summary

Dynamic professional excelling in guest services and cash handling. Adept at de-escalating challenging situations while fostering positive customer experiences. Recognized for reliable time management and effective communication, consistently enhancing team collaboration and problem-solving capabilities in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Green CADRES

Monterey County Works
Salinas, CA
08.2025 - 12.2025
  • Engaged in food packing and distribution activities with the Monterey Food Bank.
  • Completed park improvement tasks through effective sheet mulching methods.
  • Supported survey efforts to expand research scope for EBT program.

Guest Services

Target
Sand City
11.2020 - 01.2025
  • Be familiar with all fulfillment services
  • Know how to direct the guest to enroll, activate, and use the Target app
  • Detect scams during returns
  • De-escalate any negative situations
  • Recover the guest shopping experience while following Target's policies and procedures
  • Open and close registers
  • Be a team player

Cashier

TJX Companies
Sand City, USA
06.2020 - 05.2021
  • Process customer transactions
  • Handle cash and credit card payments
  • Complete returns and exchanges
  • Opening the store

Host

Intercontinental the Clement Monterey
Monterey, USA
06.2020 - 01.2021
  • Greet guests with a friendly welcome and smile
  • Manage reservations and help with check in
  • Foster a positive dining experience
  • Provide accurate wait time estimates
  • Seat guests according to floor plan

Education

Human Development and Family Science -

California State University Monterey Bay
Seaside, CA
06-2026

Administration of Justice -

Monterey Peninsula College
Monterey, CA
06.2023

High School -

Monterey High School
Monterey, CA
06.2016

Skills

  • Reliable time management
  • Communication skills
  • Guest services
  • Customer service
  • Adaptable
  • Collaborate
  • Cash Handling
  • De-escalation
  • Team Player
  • Flexible
  • Patience
  • Multitasking
  • Active Listener
  • Organized
  • Problem Solving
  • Sales

Certification

  • HAZWOP
  • OSHA 10
  • CPR Certified

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Green CADRES

Monterey County Works
08.2025 - 12.2025

Guest Services

Target
11.2020 - 01.2025

Cashier

TJX Companies
06.2020 - 05.2021

Host

Intercontinental the Clement Monterey
06.2020 - 01.2021

Human Development and Family Science -

California State University Monterey Bay

Administration of Justice -

Monterey Peninsula College

High School -

Monterey High School

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