Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew J. McGaren

Mount Washington

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Field Technician

Spectrum Charter Communications
12.2022 - Current
  • Installed and repaired broadband services while educating customers on product usage in a fast-paced, field-based role. Delivered strong customer service by solving technical issues, building positive relationships, and ensuring reliable connectivity. Utilized hand tools and software applications to troubleshoot and complete installations across various environments and weather conditions. Demonstrated effective communication, time management, and critical thinking while safely operating equipment, climbing ladders, and working in confined spaces.

Merchandiser

Pepsi
07.2019 - 12.2022
  • Performed in-store merchandising for high-volume retail accounts by stocking shelves, rotating products, setting up displays, and maintaining organized backroom storage. Regularly transported products from storage to sales floors using equipment such as pallet jacks and hand trucks. Ensured product visibility and freshness by rotating inventory in coolers and shelves, and displaying promotional materials. Built strong relationships with store staff, communicated store-level issues, and maintained a consistent schedule with minimal supervision.

R&T Roadside Services
01.2019 - 12.2022
  • Provided roadside assistance as an AAA service provider, delivering timely and reliable support to members in need. Services included battery testing and replacement, tire changes, fuel delivery, jump-starts, and vehicle lockout assistance. Maintained a strong focus on safety, efficiency, and customer service while operating under varying weather and traffic conditions. Communicated effectively with dispatch and customers to ensure accurate ETAs and service updates, helping to resolve vehicle issues quickly and professionally.

Bus Driver

Henry County Public Schools
08.2015 - 02.2016
  • Safely transported children to and from school, field trips, and sporting events while always ensuring the safety and well-being of all passengers. Completed all required training and certification courses to obtain and maintain a CDL Class B license with air brake, passenger, and school bus endorsements, demonstrating a strong commitment to safety, compliance, and professional responsibility.

Landscaper

Full Care of Louisville
03.2015 - 08.2015
  • Operated a service truck to travel to and from various job sites, performing a range of landscaping tasks including mulching, mowing, weeding, planting, and watering of plants, trees, and shrubs. Ensured each site was maintained to high standards, with attention to detail and a strong work ethic in outdoor environments.

Education

High School -

Moore High School
Louisville, KY
01.2008

Skills

  • Customer Service
  • Strong verbal communication
  • Problem-solving skills
  • Reliable time management
  • Leader
  • Dependable in responsibilities
  • Reliable
  • Flexible
  • Effective time management

Timeline

Field Technician

Spectrum Charter Communications
12.2022 - Current

Merchandiser

Pepsi
07.2019 - 12.2022

R&T Roadside Services
01.2019 - 12.2022

Bus Driver

Henry County Public Schools
08.2015 - 02.2016

Landscaper

Full Care of Louisville
03.2015 - 08.2015

High School -

Moore High School

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