ELIZABETH (BETSY) DVORAK
Bloomington,MN
Summary
Garden supplies buyer and garden-center professional with a strong background in purchasing, merchandising, vendor relations, and customer service. Brings hands-on experience maintaining inventory, coordinating online orders, and developing custom soil blends that support product variety and customer success.
Overview
19
19
years of professional experience
Work History
Garden Supplies Buyer & Category Coordinator
TONKADALE GREENHOUSE
Minnetonka, MN
2021.04 - 2026.03
- Managed garden-supply inventory aligned with customer demand and product sell-through to optimize selection.
- Collaborated with vendors to launch new, high-demand garden products, enhancing product offerings.
- Developed two custom-blended soils for retail sale under the Tonkadale brand.
- Organized, stocked, and merchandised garden-supply displays to improve customer accessibility and enhance shopping experience.
Customer Service Representative
TONKADALE GREENHOUSE
Minnetonka, MN
2021.04 - 2022.08
- Coordinated online orders for delivery and pickup, ensuring customer satisfaction.
- Organized orders and communicated with customers to ensure accurate, timely fulfillment.
- Answered customer questions and requests via email to enhance service experience.
- Provided guidance to greenhouse customers with plant selection, care questions, and seasonal product availability.
Garden Center / Retail Associate
WAGNERS GREENHOUSE
Minneapolis, MN
2017.04 - 2021.03
- Assisted customers with garden and product needs and provided knowledgeable customer service.
- Maintained and displayed houseplant inventory to optimize customer selection.
- Priced and organized garden-center inventory to enhance retail sales appeal.
- Provided training to new employees to ensure effective service. on POS systems.
Office Manager
NETWORK MEDICS, INC.
Minneapolis, MN
2011.09 - 2015.10
- Coordinated purchasing, inventory, receiving, vendor relationships, and inventory audits to ensure accurate product records.
Receiving Manager / Sales Floor Lead
SUR LA TABLE
Edina, MN
2007.07 - 2011.09
- Managed inventory accuracy, receiving, purchasing, merchandising, staff, and product demonstrations. Led three annual full-store inventories, achieving loss results twice below the company average.
- Managed merchandise receiving for Sur La Table kitchenware shipments and vendor deliveries.
- Inspected incoming stock for accuracy, damage, and quality standards.
- Organized stockroom inventory for cookware, cutlery, and specialty culinary products.
Education
Rooted and Rising Leadership Development Course -
2026-10
Master Gardener ProHort Core Course -
University of Minnesota Extension
Normandale Community College
Bloomington, MNArmstrong High School
Plymouth, MNSkills
- Horticulture: Garden Supply Purchasing
- Garden Product Merchandising
- Houseplant Merchandising
- Soil Products
- Product Selection
- Vendor Relations
- Operations: Inventory Management
- Purchasing
- Receiving
- Inventory Auditing
- Online Order Coordination
- Garden-Center Customer Service
- Customer Service
- Staff Training
- CounterPoint POS and Reporting System
Personal Information
Title: HORTICULTURE PROFESSIONAL
Timeline
Garden Supplies Buyer & Category Coordinator
TONKADALE GREENHOUSE
2021.04 - 2026.03
Customer Service Representative
TONKADALE GREENHOUSE
2021.04 - 2022.08
Garden Center / Retail Associate
WAGNERS GREENHOUSE
2017.04 - 2021.03
Office Manager
NETWORK MEDICS, INC.
2011.09 - 2015.10
Receiving Manager / Sales Floor Lead
SUR LA TABLE
2007.07 - 2011.09
Rooted and Rising Leadership Development Course -
Master Gardener ProHort Core Course -
University of Minnesota Extension
Normandale Community College
Armstrong High School