Open To Work
Elizabeth Blair
USPS
Greenville,TX
Work Preference
Desired Job Title
Customer Service RepresentativeData Entry ClerkScheduling CoordinatorCoordinator
Work Type
Full Time
Location Preference
Remote
Important To Me
Career advancementPaid sick leave401k matchFlexible work hoursPaid time off
1
Language
12
years of professional experience
Detail-oriented professional with expertise in telephone communication and customer experience. Proven ability to enhance service delivery through collaborative decision-making and effective prioritization.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Work History
Clerk
2 Years 1 Month- Processed incoming and outgoing mail efficiently to meet daily operational goals.
- Sorted and delivered mail to designated areas, ensuring timely distribution.
- Assisted customers with inquiries, providing accurate information regarding postal services.
- Maintained accurate records of transactions and inventory levels for effective tracking.
- Collaborated with team members to improve workflow and enhance service delivery standards.
- Trained new staff on operational procedures and safety protocols to ensure compliance.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Worked as a 204B (managing) overseeing Amazon Sunday Hub Delivery
City Carrier Assistant
1 Year 10 Months- Sorted and distributed mail efficiently to ensure timely deliveries.
- Assisted in managing daily route logistics to optimize operational workflow.
- Collaborated with team members to address customer inquiries and resolve issues.
- Maintained accurate records of deliveries and service requests for reporting purposes.
- Trained new staff on postal regulations, safety protocols, and delivery procedures.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
Stay at Home Parent/Babysitter
3 Years 6 Months- Coordinated educational activities to support children's learning and development goals.
- Fostered a nurturing environment that encouraged emotional and social growth in children.
- Developed and implemented structured routines to enhance time management and productivity.
- Managed daily household operations to ensure efficient family functioning.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Logged information regarding naps, feedings, and any medications administered.
Front Desk Receptionist
3 Years 3 Months- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Utilized multi-line phone system to direct calls and respond to inquiries promptly.
- Coordinated communication between departments to streamline workflow and enhance service delivery.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Helped occasionally with setting equipment up at houses for Wi-Fi.
- Learned some coding under the supervision of a boss.
Assistant Manager
1 Year 11 Months- Trained and mentored team members to enhance service quality and operational efficiency.
- Supervised daily operations to ensure adherence to company policies and standards.
- Coordinated scheduling to maximize labor productivity during peak hours.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented a new daily cleaning schedule as well as a new weekly deep cleaning schedule.
Education
High School Diploma
Skills
Telephone communication
Experience enhancement
Financial tracking
Operational reporting
Logistics coordination
Logistics management
Collaborative decision-making
Cash flow management
End-of-run reporting
Decision-making collaboration
Team management collaboration
Languages
English
Native or Bilingual
Timeline
Clerk
USPS
07.2024 - 08.2026Read More
City Carrier Assistant
USPS
09.2022 - 07.2024Read More
Stay at Home Parent/Babysitter
Self-employeed
03.2019 - 09.2022Read More
Front Desk Receptionist
E-Z Wireless
05.2016 - 08.2019Read More
Assistant Manager
Dominos Pizza Inc.
06.2014 - 05.2016Read More
Boles
High School Diploma
Read More