Elizabeth Blomquist
Eatonton,NJ
Summary
I am a detail-oriented professional with a strong background in office administration and shipping management. Skilled in coordinating logistics and enhancing customer communication, contributing to improved operational workflows and increased client satisfaction. I am an organized and adaptable, systems focused individual. I am self motivated and able to work on my own initiative.
Overview
15
15
years of professional experience
Work History
Shipping Manager
Ultimate Ripz LLC.
Ocean, NJ 07712
01.2024 - Current
- Streamlined shipping operations to enhance delivery efficiency and reduce delays.
- Coordinated with suppliers and logistics partners to optimize transportation schedules.
- Managed inventory levels, ensuring accurate tracking and timely replenishment of stock.
- Implemented process improvements that increased shipping accuracy and reduced errors.
- Trained staff on best practices for packaging and documentation procedures.
Office Manager, Dispatcher
Ocean Taxi LLC
Ocean, NJ 07712
11.2018 - 01.2024
- Streamlined office operations, enhancing workflow efficiency through process improvements and effective resource allocation.
- Managed scheduling and coordination of transportation services, ensuring timely pickups and drop-offs for clients
- Enhanced client communication protocols, improving response times and overall customer satisfaction ratings.
- Developed training materials and conducted onboarding sessions for new staff, promoting consistent service standards.
Dispatcher, Office Manager
Gabriel's Towing and Recovery LLC.
Long Branch, NJ 07740
05.2011 - 11.2018
- Coordinated towing operations, ensuring timely response to service requests.
- Managed communication between drivers and clients using dispatch software.
- Developed efficient routing strategies to optimize response times and fuel usage.
- Oversaw daily workflow, mentoring junior dispatchers on best practices and procedures.
- Coordinated between police calls, AAA calls, and shop calls.
Education
Business Administration And Management
Brookdale Community College
Lincroft, NJSkills
- Team leadership
- Customer service
- Organizational skills
- Office administration
- Verbal and written communication
- Interactive communication skills
- Computer Literate
- Invoicing
- Technical skills
- Payroll Knowledgeable
- Office management
Timeline
Shipping Manager
Ultimate Ripz LLC.
01.2024 - Current
Office Manager, Dispatcher
Ocean Taxi LLC
11.2018 - 01.2024
Dispatcher, Office Manager
Gabriel's Towing and Recovery LLC.
05.2011 - 11.2018
Business Administration And Management
Brookdale Community College