Elizabeth Bolden
Lakeland,FL
Summary
Experienced customer service leader recognized for promoting a positive work environment and building lasting relationships. Focused on delivering outstanding service and creating collaborative spaces, ensuring high levels of customer satisfaction and repeat patronage.
Overview
2027
2027
years of professional experience
Work History
Self-Employed
Self
Florida
07.2020 - Current
- Demonstrates respect, friendliness, and willingness to help wherever needed.
- Great communication skills.
- Works flexible hours across night, weekend, and holiday shifts.
- Uses critical thinking to break down problems, evaluate solutions, and make decisions.
- Develops and maintains courteous and effective working relationships.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating a collaborative a collaborative environment.
- 30+ years experience in customer service roles, such as, restaurant and retail.
- Promotes positive work environment.
Customer Service
Several Restaurants
Florida And Alabama
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Provided exceptional customer service through active listening techniques, empathic communication methods.
- Provided exceptional customer service, leading to increase in repeat patronage.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Provided excellent customer service by addressing concerns and answering inquiries promptly.
- Resolved customer service issues with timely and professional resolutions.
- Provided exceptional customer service, addressing guest inquiries promptly and professionally.
- Provided exceptional customer service, addressing passenger inquiries courteously and knowledgeably.
- Provided superior customer service leadership by greeting and assisting customers.
- Increased sales by providing exceptional customer service and product knowledge.
Education
High School Diploma -
Calhoun Community College
Decatur, AL05-1988
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Problem-solving
- Verbal communication
Timeline
Self-Employed
Self
07.2020 - Current
Customer Service
Several Restaurants
High School Diploma -
Calhoun Community College