Elizabeth Campos
Dallas,TX
Summary
Innovative and goal-oriented Management professional committed to Auto Insurance. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through utilizing sales and negotiation skills. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
Work History
Office Manager
La Familia Auto Insurance
03.2019 - Current
- Answered questions, suggesting the best coverage for each customer.
- Finalized sales and collected necessary first payments.
- Exceeded weekly and monthly office sales goals on Policies, Fees and TDs.
- Helped reduce company liability by following underwriting requirements and uploading all documentation and ensuring all CSRs followed underwriting guidelines
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques to maintain a closing ratio over 65%
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
General Laborer
Future Foam
06.2017 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Unpacked and repacked items in different quantities and configurations for shipment.
Education
High School Diploma -
South Hills High School
Fort Worth, TX05.2012
Skills
- Goal-oriented mindset
- Active listening
- Multitasking capabilities
- Performance Management
- Staff Development
- Telephone etiquette
- Positive attitude
- Conflict resolution
- Interpersonal skills
- Strong negotiation skills
- Customer relationship management
- Sales Techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
La Familia Auto Insurance
03.2019 - Current
General Laborer
Future Foam
06.2017 - 03.2019
High School Diploma -
South Hills High School
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