Elizabeth Cantu
Houston,Texas
Summary
Executive Administrative Assistant with 20 + years of experience providing high-level administrative ,operational , and executive support across Cox Oil, financial services, and client-facing environments. Skilled in calendar management, travel coordination, vendor relations, facilities support, expense reporting, coordination.,and executive communications.
Recognized for maintaining organization, improving workflow efficiency, and supporting leadership teams in fast-paced environments. Bilingual in English and Spanish.
Overview
29
29
years of professional experience
Work History
IT Director assistant/Facilities Manager
Energy XXI Services/Cox Oil Operations LLC
03.2012 - 02.2024
- Performed monthly financial audits involving Sox Control, AT&T, Dell, Castle, and WinDSX
- Assisted in setting up various production projects for procurement and logistics
- Reviewed, verified and approved departmental invoices
- Managed Landesk support, which consisted of delegating and assigning tasks requested thru the IT support system
- Met routinely with vendors pertaining to IT supplies, which included negotiating and securing the best pricing for the products
- Responsible for renewing and monitoring company software application licenses to ensure compliance
- Provided clerical support for the IT group, which included filing, faxing, mailings, scanning, setting up meetings
- Entered and submitted expense reports in ExpenseAbles
- Tracked and entered vacation and sick time in NetTime for the department
- Tracked and approved company meeting room requests, etc.
- Coordinated travel for the IT group, which included flights, hotels, rental cars, etc.
- Managed internal/external distribution list, which also included Impact Weather
- Stocked office with drinks, office supplies. Logics.
Sales, Account Sustainability
J & E Associates
02.2010 - 03.2012
- Coordinated with clients on a daily basis to enhance trust and reliability of the company
- Created and secured contracts/proposals
- Secured bids on new/existing contracts with clients
- Provided and maintained excellent customer service for retention of clients
Member Service Manager
Houston Police Federal Credit Union
08.2008 - 02.2010
- Managed and directed staff of 12+ employees in the member services department
- Approved and authorized loans on daily basis as required
- Participated in monthly Board Meetings and provided departmental feedback
- Facilitated monthly staff meetings for the department
- Prepared and submitted to Board Members yearly employee evaluations for pay increases and/or promotions
- Prepared and submitted Payroll for the department
- Created, scheduled and implemented schedules for staff rotations on a weekly basis
- Provided approvals for tellers with overrides on transactions when necessary
- Resolved member service issues effectively and promptly
- Trained, coached and mentored employees daily by providing up-to-date information on job requirements, self-helps, etc.
Project Manager
J&E Associates
02.2006 - 08.2008
- Managed 50+ accounts for City of Houston and Texas Instruments
- Managed and coordinated with staff of 10+ for implementation of assigned weekly tasks
- Facilitated in recruiting new employees
- Maintained and submitted monthly/yearly budgets to accounting
- Scheduled logistics of hourly work schedules and assignments for employees
- Consulted with clients weekly to ensure accuracy of accounts
- Created and submitted weekly and monthly progress reports regarding staff issues
Service Manager Level 2/ Asst. Vice President
Wells Fargo Bank
08.1995 - 07.2004
- Branch Manager for staff of 10+
- Achieved sales and referral goals for Tellers and personal bankers
- Trained and coached team members for perspective levels within the Branch
- Responsible for “Branch Control Binder for Compliance” for auditing purposes
- Conducted yearly compliance audits
- Maintained yearly budget of expenditures
- Coordinated and facilitated monthly, quarterly and annual Staff Meetings
- Opened/Closed customer accounts
- Responsible for Customer/Merchant Services to ensure and secure credit card accounts
- Authorized Loans, credit card, personal and commercial accounts
- Generated Wire Transfers for customers for international/domestic accounts
Education
High School Diploma -
Foy H. Moody High
Corpus Christi, TXSkills
- Executive & Administrative Support
- Calender & Meeting Management
- Travel Coordination
- Vendor Relations & Procurement
- Facilities Administration
- Expense Reporting & Budget Reporting & Budget Support
- Project Coordination
- Document management
- Microsoft Office Suite
- SOX Compliance Support
- Customer & Stakeholder Relations
ACHIEVEMENTS
AIB Courses: Management, Loan and Discounts Documentation, Truth in Savings, Cross Selling, Death and Your Depositor, Safe Liability Seminar
Timeline
IT Director assistant/Facilities Manager
Energy XXI Services/Cox Oil Operations LLC
03.2012 - 02.2024
Sales, Account Sustainability
J & E Associates
02.2010 - 03.2012
Member Service Manager
Houston Police Federal Credit Union
08.2008 - 02.2010
Project Manager
J&E Associates
02.2006 - 08.2008
Service Manager Level 2/ Asst. Vice President
Wells Fargo Bank
08.1995 - 07.2004
High School Diploma -
Foy H. Moody High