Elizabeth Carberry-Becotte

• Contacted individuals and businesses to devise cooperative promotions
• Prepared new business materials by composing RFQ and RFP responses, new business meeting pitches and presentations.
• Devised corporate marketing messaging and advertising campaign strategies.
• Generated new leads through research and consistency strategies to maintain sustained growth
• Attained or exceeded monthly and yearly sales targets for multiple straight quarters
• Captured over 30 new accounts in 2 years and kept in frequent contact to maximize revenue.
• Managed client marketing strategies in collaboration with marketing team personnel.

In this position I worked from 4am to 2pm five days a week. I helped stock freight that came in at night for the cosmetics department. I capped the overstock bins pulling out product that showed needing to be brought out to fill the homes. and bin the overstock product that wouldn't fit in the homes. Everyday the same routine. I also was responsible for the keys to the lock up cases for our more expensive and high theft items. As well as keeping counts on merchandise and zoning the aisle to make sure the products were in their rightful places. I also helped do section work and set new mods when they came in for the different brands and their new product.

• Organized backroom according to store policies and procedures.
• Maintained a clean, neat and organized stockroom environment.
• Restocked shelves with new merchandise as needed.
• Performed inventory counts of products in the backroom.
• Verified incoming shipments against invoices for accuracy.
• Ensured all safety regulations were followed while performing duties.
• Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
• Provided customer service support when needed on the sales floor.
• Collaborated with team members to ensure efficient workflow within the department.
• Examined product quality prior to its placement on shelves or racks.
• Ensured accurate pricing of items by verifying information against labels and tickets.
• Adhered to all company guidelines regarding shrink control measures.
• Sorted merchandise into designated areas for storage or shipment.
• Retrieved requested items from backroom inventory promptly and accurately.
• Reported any discrepancies between invoices and actual shipped items to management immediately.
• Participated in physical inventories as required by company policy.
• Kept stockroom clean and neat for maximum productivity.
• Participated in store recovery to keep merchandise displays neat and organized.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Tracked inventory and conducted cycle counts to maintain accurate records.
• Stocked shelves, racks and bins with new or transferred merchandise.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Operated forklift and pallet jack to transport heavy loads.
• Compared merchandise invoices to items actually received.
• Set up advertising signs on shelves and counters to attract customers and promote sales.

• Collected customer data to build relationships and personalize future client development opportunities.
• Enthusiastically worked with the entire sales staff to ensure every customer received the best service, cutting wait times at the register by  minutes.
• Used product knowledge to assist and suggest products to customers.
• Assisted customers in finding luxury bridal jewelry to fit individual taste, preferences, and budget.
• Followed store opening and closing procedures as per company guidelines.
• Created a positive and rewarding client experience through warm and hospitable customer interaction.
• Provided excellent service to all customers through active engagement, direct eye contact, and listening skills.
• Restocked merchandise from inventory during downtime when items upfront became low.
• Maintained up-to-date knowledge of all product categories.
• Upsold warranties and purchase add-ons, enabling the store to reach its sales revenues for several consecutive quarters.
• Responded in a timely manner to customer inquiries, needs and problems.‪
• Cleaned the jewelry cases on a daily basis with glass cleaner and dusters to ensure that all displays were pristine.
• Performed daily activities in a timely manner, including housekeeping and inventory management.
• Managed and processed customer payments made by credit and debit cards as well as cash and provided the correct change if applicable.
• Asked open-ended questions to ascertain what type of item the customer was looking for, what his or her price range was and who would receive the item.

• Issued receipts for purchases and gifts.
• Displayed and restocked merchandise in an appealing manner. 
• Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.
• Weighed food to determine correct pricing.
• Bagged purchased items properly to prevent delicate products from breakage.
• Provided professional and courteous service at all times.
• Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
• Bagged, boxed or wrapped goods and product purchases.
• Minimized long register lines by providing timely sales transaction completion. 
• Maintained clean, tidy and organized checkout areas.
• Accepted cash, check, credit and debit payments in an accurate and efficient manner.
• Observed customers for suspicious behaviors and signs of theft.
• Assessed customer needs and responded appropriately to questions.
• Used proper bagging techniques to minimize overuse of bags while preventing damage to customer items.
• Worked with customer service to resolve issues.
• Processed all transactions efficiently and timely.
• Verified customer ages for purchasing alcohol or tobacco products.
• Checked purchased merchandise for problems and signs of tampering before processing any return or exchange.
• Checked prices and arranged for carry-outs to customer vehicles.
• Provided customers with payment information and processed credit card payments and cash transactions.
• Bagged merchandise by following standard procedures.
• Declined to sell alcoholic products to intoxicated individuals, notifying salaried member of management when problems escalated.

• Maintained clean, tidy and organized checkout areas.
• Maintained gift certificate documentation.
• Provided professional and courteous service at all times.
• Assessed customer needs and responded appropriately to questions.
• Displayed and restocked merchandise in an appealing manner.
• Minimized long register lines by providing timely sales transaction completion.
• Declined to sell alcoholic products to intoxicated individuals, notifying Salaried member of management when problems escalated.
• Provided customers with payment information and processed credit card payments and cash transactions.
• Accepted cash, check, credit and debit payments in an accurate and efficient manner.
• Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.
• Bagged merchandise by following standard procedures.
• Verified customer ages for purchasing alcohol or tobacco products.
• Used proper bagging techniques to minimize overuse of bags while preventing damage to customer items.
• Observed customers for suspicious behaviors and signs of theft.
• Bagged purchased items properly to prevent delicate products from breakage.
• Provided a high level of service by helping customers find the specific products.
• Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
• Issued receipts for purchases and gifts.
• Checked purchased merchandise for problems and signs of tampering before processing any return or exchange.
• Bagged, boxed or wrapped goods and product purchases.
• Processed all transactions efficiently and timely.
• Checked prices and arranged for carry-outs to customer vehicles.
• Worked with customer service to resolve issues.

• Completed updates to signage, marketing materials and item price tags to reflect current promotions.
• Greeted all store customers, offered assistance and thanked each for patronage.
• Constructed aisle displays and arranged end caps to promote specific products.
• Moved merchandise to retail areas and added new products to shelves, racks and bins in a neat and well-presented fashion.
• Kept work areas professional, organized and clean at all times.
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.
• Offered exceptional customer service to differentiate and promote the company brand.
• Built and maintained effective relationships with peers and upper management.
• Processed shipments and maintained organized stock shelves.
• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
• Worked as a team member to provide the highest level of service to customers.
• Maintained visually appealing and effective displays for the entire store.
• Demonstrated that customers come first by serving them with a sense of urgency.
• Marked clearance products with updated price tags.
• Verified that all merchandising standards were maintained on a daily basis.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
• Helped customers select products that best fit their personal needs.
• Kept current on market and product trends to effectively answer customer questions.
• Described use and operation of merchandise to customers.
• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
• Communicated information to customers about product quality, value and style.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Maintained friendly and professional customer interactions.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Kept the showroom clean and maintained neat, orderly product displays.
• Communicated store policy violations to the leadership team in a timely manner.
• Informed customers about all product lines and services offered by the company.
• Placed special merchandise orders for customers.
• Shared product knowledge with customers while making personal recommendations.
• Educated customers on product and service offerings.
• Answered customers' questions and addressed problems and complaints in person and via phone.