Elizabeth Carey
Adair
Summary
Dynamic leader with a strong background in operational management and staff training. Known for building strong client relationships and ensuring high service standards, ready to contribute to business success through effective team collaboration and communication.
Overview
9
9
years of professional experience
Work History
Owner
Self-employed
03.2021 - 06.2025
- Developed and implemented strategic marketing plans to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Built strong relationships with clients through exceptional customer service and personalized communication.
- Promoted business via social media to generate leads and maximize brand identity.
- Conducted regular inspections to maintain cleanliness and identify areas for improvement.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
- Managed laundry sorting, washing, drying, and ironing.
- Addressed customer feedback and complaints to maximize satisfaction.
- Supervised cleaning teams to ensure compliance with safety and quality standards.
- Implemented efficient cleaning schedules to optimize workflow and reduce downtime.
CNA/Home Health Aide
Millennium Home Healthcare
04.2018 - 02.2021
- Provided compassionate care to patients, enhancing comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs, ensuring accurate documentation for healthcare teams.
- Coordinated with interdisciplinary teams to develop patient care plans.
- Advocated for patient needs, contributing to improved satisfaction and outcomes.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Trained new aides on best practices in patient care, safety protocols, and effective communication techniques.
- Provided mobility assistance such as walking and regular exercising.
Crew Team Member
Woodshed of Adair
05.2016 - 09.2017
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to maintain a clean and organized work environment.
- Assisted in training new crew members on operational procedures and best practices.
- Ensured compliance with health regulations while preparing food items per standard recipes.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
- Schedule management
Languages
English
Timeline
Owner
Self-employed
03.2021 - 06.2025
CNA/Home Health Aide
Millennium Home Healthcare
04.2018 - 02.2021
Crew Team Member
Woodshed of Adair
05.2016 - 09.2017
High School Diploma -
Penn Foster Career School