Hi, I’m
Elizabeth Catanio-Garcia
Anacortes,WA
Summary
Motivated server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Restaurant professional with 20 years in FOH operations. Strong, independent worker with food and alcohol handling expertise.
Overview
21
years of professional experience
Work History
Anthony's Homeport
Server
05.2017 - 04.2023
Job overview
- Server
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
BJ's Restaurant
01.2015 - 11.2016
Job overview
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested.
Smoked
Server
08.2014 - 01.2015
Job overview
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests
- Server
Mimi's Cafe
11.2001 - 08.2014
Job overview
- Assisted guests with making menu choices in an informative and helpful fashion
- Ran food, cleared plates in a timely manner, offered dessert and coffee when appropriate
- Handled own personal bank and managed checkout at the end of shift
Education
Vocational EducationFairfield, CA
Some College (No Degree) from Medical Assisting
USAFSheppard AFB, Texas
Some College (No Degree) from Medical Admin
Skills
- Highly responsible and reliable
- Works well under pressure
- Extensive hospitality background
- Washington food handlers card and liquor card
- Trained in liquor, wine, and food service
- Exceptional interpersonal skills
- Upbeat, outgoing, and positive
Timeline
Server
Anthony's Homeport
05.2017 - 04.2023
BJ's Restaurant
01.2015 - 11.2016
Server
Smoked
08.2014 - 01.2015
Mimi's Cafe
11.2001 - 08.2014
Vocational Education
Some College (No Degree) from Medical Assisting
USAF
Some College (No Degree) from Medical Admin
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