Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Catts

Lee's Summit,MO

Summary

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience

Work History

Waitress

Perkins
06.2021 - Current
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to ensure seamless guest experiences and resolve issues promptly.
  • Remained calm and poised when dealing with demanding customers or during busy shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported the needs of 8- 8-person wait staff who attended to the specific needs of countless customers daily for a restaurant with social relevancy and intentionality.

Equine Handler

Summit Stables LLC
03.2015 - 02.2024
  • Assisted with development of animal behavior modification plans.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Enhanced equine safety by implementing strict protocols for stable management and grooming procedures.
  • Served as a liaison between clients and veterinary specialists when necessary, facilitating clear communication about treatment plans or diagnoses related to individual horses'' needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Educated visitors and staff on proper animal care and handling.
  • Educated clients on proper equine care and handling techniques, leading to improved interactions between horses and handlers.
  • Trained junior staff members in equine handling best practices, raising overall standards at the establishment while providing professional development opportunities for employees.

Education

No Degree - Criminology

University of Central Missouri
Warrensburg, MO
05.2028

High School Diploma -

Holden High School
Holden, MO
05.2022

Skills

  • Conflict and Complaint Resolution
  • Performance Improvement
  • High Energy and Stamina
  • Decision-Making
  • Reliable and Responsible
  • Warm and Friendly
  • Cool Under Pressure
  • Strong multitasking
  • Problem-Solving
  • Customer Communication

Timeline

Waitress

Perkins
06.2021 - Current

Equine Handler

Summit Stables LLC
03.2015 - 02.2024

No Degree - Criminology

University of Central Missouri

High School Diploma -

Holden High School

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Elizabeth Catts