Caroline Distel

Beacon Hill Retirement Community

2017.05 - 2023.08

Worked in both food preparation and serving tables while also working well and greeting guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers with enthusiasm, discussed specials, and took drink orders.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Inspected dishes, utensils, glasses and tables for cleanliness.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Summary