Itzel Elizabeth Cazesuz
Tucson,USA
Summary
Program Coordinator with 4+ years of experience managing complex programs, regulatory compliance, and operational processes across local government and healthcare systems. I bring a strong track record of coordinating multi-stakeholder initiatives, supporting budget development and financial reporting, and ensuring alignment with federal, state, and accreditation requirements. Skilled in program administration, policy development, and data management, I have successfully led projects that improved efficiency, strengthened compliance, and supported high-quality healthcare delivery.
Currently, I coordinate residency program operations at Banner Health, overseeing scheduling, recruitment processes, and accreditation readiness while maintaining critical program data and reporting. I’m known for my attention to detail, cross-functional collaboration, and ability to manage competing priorities in fast-paced environments. Passionate about advancing equitable and efficient workplace systems, I aim to leverage my bilingual communication skills and program management expertise to drive meaningful organizational impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Coordinator, Full Time 40 hrs/week
Banner Health
04.2025 - Current
- Collects and assembles required data for residency related projects. Assists in gathering information to facilitate development of the program's fiscal budget, and monitors monthly financial reports for variances.
- Maintains knowledge of current accreditation and board requirements for residency programs as required. Participates in resident recruitment process. Coordinates the application process. Keeps communication materials and web site up-to-date. Reviews and processes all correspondence and applications. Schedules interviews for potential residents.
- Coordinates conferences and continuing medical education programs and tracks cost.
- Maintains all records necessary to verify successful completion of residency program. Maintains a procedural database and duty hours. Prepares all cyclical reports for residents, staff and attending physicians.
Program Coordinator, Full Time 40 hrs/week
Pima County Health Department
01.2024 - 04.2025
- Coordination of department Operating Policies and Procedures
- Ensure all department policies and procedures are aligned with County, State, and federal laws, policies, and any other governing documents
- Develop, interpret, and implement departmental policies and procedures to improve efficiency, productivity, and operating economy for the work unit
- Designs, directs, and administers studies, research, and special projects which address management concerns of a particular department, division, or operation
- Serves as departmental representative in meetings with external partners and entities
Program Manager, Full Time 40 hrs/week
Arizona Family Health Partnership DBA Affirm
07.2023 - 01.2024
- Manage and administer program activities and evaluate program effectiveness and success
- Monitor and administer contracts, including intergovernmental agreements, financial and service agreements for the program
- Monitored and administered contracts, including intergovernmental agreements and financial and service agreements, ensuring alignment with program objectives
- Grant management
- Preparation of financial reports as well as special reports to show status and success of the program
- Compiled financial reports and additional reports to detail program progress.
- Conducted evaluations of health centers to assess appropriateness and quality of adolescent health care services
- Creation of internal organizational platforms such as SharePoint pages
Program Specialist, Full Time 40 hrs/week
Pima County Health Department
Tucson, AZ
01.2023 - 07.2023
- Ensures program or work unit's specialized activities comply with applicable County policy and state/federal statutes and regulations
- Supported specialized activities of functional program or work unit alongside program management staff to enhance program effectiveness
- Represented program or work unit in meetings with county personnel and outside agencies to advocate for program initiatives
- Assisted in developing and implementing healthy policies and strategic plans to promote program objectives
Services Translator, Full Time 40 hrs/week
Pima County Health Department
Tucson, AZ
10.2021 - 01.2023
- Executed verbatim translations of technical and confidential correspondence, memoranda, reports, meeting minutes, and documents to/from English and Spanish, ensuring accuracy and clarity for effective communication.
- Delivered detailed information in Spanish in response to unit or division queries, enhancing understanding of operations, activities, and procedures.
- Edit translated materials for technical terminology, grammar, punctuation, accuracy, and content.
- Participate in and lead community outreach events
- Documented demographic data to support the preparation of statistical reports. to be compiled for statistical reports to be sent to the CDC
Library Technical Assistant, Full Time 40 hrs/week
Dusenberry-River Branch Library
07.2021 - 10.2021
- Assisted patrons with basic computer operations including printing, Microsoft Office programs, internet and email accounts, accessing digital books and catalogs
- Performed administrative tasks such as: inventory, inputting data, filing paperwork, processinging of new materials, process incoming and outgoing Interlibrary Loan exchange requests
- Supported librarians in executing programs and events effectively. and program instructors in carrying out programming
- Guided patrons in basic computer operations, including printing, using Microsoft Office programs, managing internet and email accounts, and accessing digital books and catalogs
- Created new patron records and edited of current patron records using Sierra/Envisionware software.
Deputy Recorder, Full Time 40+ hours/week
Pima County Recorder's Office
06.2020 - 07.2021
- Processed incoming documents, ensured documents met state statutes and legal recording requirements, recorded documents per guidelines using DORIS software and second checked other deputy recorder's indexing to ensure accuracy
- Conducted public records research requests
- Generated operator reports detailing daily transactions and categorized fees collected by payment method (check, debit, credit, cash)
- Executed public records research requests to support information accessibility and transparency
- Aiding in all tasks requiring two members of opposing political parties to be present i.e. counting ballots, verifying correct voter precinct on ballots, transport of ballots/ballot boxes
- Assisted in counting ballots and verifying correct voter precincts with a member of the opposing political party.
Library Page, Part Time 20 hrs/week
Pima County Public Library
03.2015 - 06.2020
- Delivered customer service in English and Spanish, enhancing patron experience
- Assisting patrons with basic computer operations including printing, Microsoft Office programs, internet and email accounts, accessing digital books and catalogs
- Utilized Sierra/Sam Comprise software for efficient management of library operations
- Assisted patrons with basic computer operations, enabling access to printing, Microsoft Office, internet, email, and digital resources
- Operated Sierra/Sam Comprise software
Education
Bachelor of Arts - Spanish Language And Literature
The University of Arizona
Tucson, AZ 05-2021
Skills
- Proficient in Microsoft Office Suite
- Standard operating procedures
- Attention to detail
- Inventory management
- Office administration
- Strategic planning
- Project coordination
- Report preparation
Certification
- Paralegal Training - ADministrat
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Program Coordinator, Full Time 40 hrs/week
Banner Health
04.2025 - Current
Program Coordinator, Full Time 40 hrs/week
Pima County Health Department
01.2024 - 04.2025
Program Manager, Full Time 40 hrs/week
Arizona Family Health Partnership DBA Affirm
07.2023 - 01.2024
Program Specialist, Full Time 40 hrs/week
Pima County Health Department
01.2023 - 07.2023
Services Translator, Full Time 40 hrs/week
Pima County Health Department
10.2021 - 01.2023
Library Technical Assistant, Full Time 40 hrs/week
Dusenberry-River Branch Library
07.2021 - 10.2021
Deputy Recorder, Full Time 40+ hours/week
Pima County Recorder's Office
06.2020 - 07.2021
Library Page, Part Time 20 hrs/week
Pima County Public Library
03.2015 - 06.2020
Bachelor of Arts - Spanish Language And Literature
The University of Arizona