Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth ODonnell

Las Cruces

Summary

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective Nurse-Patient Education. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Skilled at multitasking and prioritizing patient needs and daily assignments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Nurse

Culberson Hospital
08.2023 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Independent Contractor

Working Solutions
01.2020 - 08.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Customer Service Representative

Prudential Annuities
08.2017 - 01.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Nursing

St.Scholastica's College of Tacloban City
Tacloban City, Philippines
04-2010

Skills

  • Medication and IV administration
  • Medication administration
  • Direct patient care
  • Patient assessments
  • Wound care
  • Patient monitoring
  • Compassion and empathy
  • IV setup
  • Intravenous therapy

Certification

  • PALS - Pediatric Advanced Life Support
  • ACLS/BLS
  • NRP- Neonatal Resuscitation Program
  • TNCC- Trauma Nursing Core Course

Timeline

Registered Nurse

Culberson Hospital
08.2023 - Current

Independent Contractor

Working Solutions
01.2020 - 08.2023

Customer Service Representative

Prudential Annuities
08.2017 - 01.2019

Bachelor of Science - Nursing

St.Scholastica's College of Tacloban City

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Elizabeth ODonnell