Elizabeth C Baker
Peoria
Summary
Utilize my years of experience as a strategic, innovative, out of the box thinker in both business and healthcare industry to support the goals of an organization. Put to use my vast experience with relationship building, B2B selling, strategic growth tactics, and implementation of actions for the betterment of the medical association and community.
Overview
35
35
years of professional experience
Work History
Physician Relations and Market Program Manager
HonorHealth
08.2022 - Current
- Northwest strategic growth partner for service line initiatives and facility growth. Support to the ambulatory relationship with provider introductions and securing interest with case commitment resulting in strong proforma to build new ambulatory surgery in the West Valley, enlarging the HonorHealth footprint and service area. Recruitment of twenty-one independent practice providers to apply with centralized verification, establish block time, and bring new volumes to HonorHealth. Secured stretch assignments that utilized my data skills to help guide the team with growth opportunity for different markets.
Business Development Director
Banner Health
06.2019 - 05.2022
- Strategic team lead for the West Valley collaborating with planning data to develop plans to grow core four service lines focusing on employed to improve clinic visits and surgical volumes for the regions’ hospitals. Have worked with different data sources to develop action plans, content conversations to increase referrals. Utilize available resources tools to educate and leverage the business back to Banner. Accept stretch assignments as needed to analyze other regions, including Tucson and North Colorado for Banner’s VP leadership. Assist team with design of their approach and help with Challenge to Grow opportunities.
Business Development Program Director
Banner Health
05.2017 - 06.2019
- Business to business marketing in the Sun City Neighborhood aligning employed and community providers to grow surgical volumes and out-patient services for two facilities. Work proactively enlisting planning team’s State data, finance reported volumes, Banner Health Network out of network reports, and facility directors on strategic growth plans for key departments. The shared resources allowed opportunity to intervene when providers appeared to be moving away with cases. Utilized similar out-migration data to identify surgical specialists not working with Banner, but highly referred to by market providers. Approached and brought four additional surgical specialists outside of formal recruitment to Northwest facilities to keep cases at Banner Del E Webb and Banner Boswell making it easier for patients to get the care in their community.
Physician Integration Program Director
Banner Health
09.2013 - 05.2017
- Strategically grew volumes for Banner Del E Webb Medical Center with successful change of provider alignments in the Northwest territory. Utilized data tools to identify referral patterns opened chance conversations and prompted redirect of referrals from providers that were sending out of market or system. Focused attention on service lines to increase the market share capture increasing surgical cases, OP registrations, and inpatient revenue. Influenced interest in the growing West Valley market to specialty providers vital to complete care of the community that had formally been nonexistent. Worked proactively with Banner and community partners to redefine and elaborated on consumer interest opportunities that brought more awareness to services, care providers, and the facility. Community Health Needs Assessment Champion for 2 years leading teams to identify the goals and document progress and completion.
Business Manager
Mosharrafa Plastic Surgery & Mosharrafa Surgery Center
08.2001 - 01.2013
- Responsible for management of operations, financials, staff, and marketing of multiple provider private practice. Supervision of costs associated with skin rejuvenation center. Certification of provider owned ambulatory surgery center, managing cost, revenue, clinical staff, accreditations, and certification with State and JACO. Implemented key marketing strategies to patient base taking a struggling practice to positive revenue in the first 6 months and first year thriving profits unseen in the first seven years of the business.
Director X-Tattoo Program at Risk Youth Division Recreation Coordinator
City of Phoenix Parks & Recreation
05.1991 - 07.2001
- Designed programs requiring securing local and federal grant funding with community partnerships in order to implement a variety of non-profit programs focused on gang prevention and rehabilitation. Delivered educational lectures and tutored them through GED classes. Graduated more than 300 ex-gang members each year through the program, awarded up to 30,000 in college scholarships to help advance their goals and dreams of a better future. The X-TATTOO program was recognized with an International Public, Private Partnership award in 1999.
Education
Masters Health Care Administration -
University of Phoenix
08-2022
Bachelor of Science - Business Management
University of Phoenix
05-1998
Skills
- Strategic Thinker
- Interpersonal Communication
- Determined
- Attentive
- Loyal
- Collaborator
- Creative and Resourceful
- Dependable
- Organizational Skills
- Teaching and mentoring
Timeline
Physician Relations and Market Program Manager
HonorHealth
08.2022 - Current
Business Development Director
Banner Health
06.2019 - 05.2022
Business Development Program Director
Banner Health
05.2017 - 06.2019
Physician Integration Program Director
Banner Health
09.2013 - 05.2017
Business Manager
Mosharrafa Plastic Surgery & Mosharrafa Surgery Center
08.2001 - 01.2013
Director X-Tattoo Program at Risk Youth Division Recreation Coordinator
City of Phoenix Parks & Recreation
05.1991 - 07.2001
Bachelor of Science - Business Management
University of Phoenix
Masters Health Care Administration -
University of Phoenix
PERSONAL BRAND
Strategically innovative and data driven leader that shares skills to support forward thinking through collaborative work with teams, securing loyalty. Proud to be of service to organizations with growth goals of health services, service lines, improving community need through support of territory physicians. Building strong relationships across the network to meet growth needs of system facilities.