Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Chavez

Aztec,NM

Summary

I have worked in many different work fields to grow my skills in many job opportunities. I can bring team play , training and experience to help your business grow and flow smoothly. I'm looking to find a career i truly enjoy and look forward to growing with the company.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess/Busser

Red Lobster Restaurant
Farmington, NM
08.2023 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Cashier

Burger King
Montrose , CO
05.2023 - 07.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collected payments and provided accurate change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier

Taco Bell Restaurant
Montrose, CO
11.2022 - 01.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Janitor

Rocky Mountain Chocolate Factory Inc.
Durango, CO
06.2021 - 08.2022
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Education

GED -

Southwest Community College
Durango, CO
05-2018

Skills

  • Conflict Resolution
  • High-Volume Dining
  • Wine Pairings
  • Reservation Coordination
  • Dining Crew Workflow Optimization
  • Guest Relations Management
  • Menu Memorization
  • Dining Customer Service
  • Reservations Coordination
  • Cash Handling
  • Effective Customer Upselling
  • Greeting Guests
  • Item Promotion
  • Customer Service
  • Active Learning
  • Complex Problem-Solving
  • POS System Operations
  • Food Station Setup
  • Handling Complaints
  • Server Support
  • Safe Food Handling
  • Supply Restocking
  • Reading Comprehension
  • Table Bussing

Timeline

Restaurant Hostess/Busser

Red Lobster Restaurant
08.2023 - Current

Cashier

Burger King
05.2023 - 07.2023

Cashier

Taco Bell Restaurant
11.2022 - 01.2023

Janitor

Rocky Mountain Chocolate Factory Inc.
06.2021 - 08.2022

GED -

Southwest Community College

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Elizabeth Chavez