ELIZABETH COWLE
Registered Nurse
New Berlin,WI
Summary
As an experienced and fully licensed Registered Nurse dedicated to the mission of compassionate patient care. I'm hard-working, energetic, and highly skilled, and confident that I am prepared to provide the quality of care that your facility is known for. I have a Bachelor Degree in Nursing and 20 years of experience of providing nursing care to diverse populations. Skilled in patient assessment/education, assisting fellow nurses and physicians with procedures, and providing excellent patient care. Successful in prioritizing tasks, providing direct care in a safe and timely manner, using strong clinical judgment and improving the quality of patient care. I have a passion for providing quality care to patients and believe strongly in putting my best foot forward everyday to provide exceptional, competent care. My communication and documentation skills are also top-notch. I understand the importance of being clear and thorough with patients and other medical professionals and am an excellent listener. I've attached my resume, which details my nursing experience more comprehensively, including my certifications and educational background. Thank you for your time, and I look forward to hearing from you. Sincerely, Elizabeth M Cowle
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Nurse, Phone Triage
Ascension
08.2021 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
- Refilled patient prescriptions in compliance with Wisconsin and federal laws and regulations to meet patient treatment plan recommendations.
- Educated patients and family members about targeted therapies, medications and diet to enhance likelihood of positive treatment outcomes.
- Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Advocated for and strived to protect health, safety and rights of patient.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Registered Nurse
Ascension Columbia St Mary's Milwaukee Hospital
01.2003 - 08.2021
- Charge nurse on Mom/baby floor 2004-2021
- Provided quality patient care with average of 6-8 patients at a time on 27 bed unit
- Educated parents and family members about procedures, infant cares, post-op cares, services provided, and breastfeeding
- Assessed, evaluated, monitored, recorded, and reported symptoms or changes in patient conditions for newborns and women
- Scheduler for all shifts for Nurses and PCA's on the unit
- Assessed need for, orders, obtains, interprets and communicates appropriate lab tests
- Advisory council for hospital-wide staffing committee
- Helped implement and teach EHR to Nurses, PCAs and Doctors at Milwaukee and Ozaukee Hospital Campus
- Assisted doctors with surgeries and non-invasive procedures
- Assisted with chart audits
- Collaborated with physicians to quickly assess patients, closely monitor acute conditions and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care including assisting patients with daily functions, stabilized patients and determined next course of action.
- Managed care from admission to discharge including post-op patients and educated patients and family members on proper discharge care
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
- Documented information in patients' electronic medical record including administered medications via oral, IV, and intramuscular injections and monitored responses, relaying information to clinicians and care providers to facilitate continuity of care.
- Interacted smoothly/built rapport with patients and loved ones including education patients and answered questions about health condition, prognosis and treatment while updating care plans and advocating for needs and providing exceptional care
Education
Bachelor of Science - Nursing
UW-Milwaukee
Milwaukee08.2003
Skills
- Professional bedside manner
- Manage care for multiple patients
- Education and Training
- Effective Problem Solving/Critical Thinking
- Flexible and Reliable Team Player
- Telephone Triage
- EMR Systems with Accurate Documentation
- Patient Care and Symptom Assessment
- Blood Product Transfusion
- Home Care Recommendations
- Compassionate and Caring
- Clear Patient Communication
- Blood Draw, Lab Sample Collection, and Lab Results Reporting
- Administer Medication
- Healthcare Personnel Supervision
Certification
BLS certified 02/2023
Licensed Registered Nurse in Wisconsin-current
Timeline
Registered Nurse, Phone Triage
Ascension
08.2021 - Current
Registered Nurse
Ascension Columbia St Mary's Milwaukee Hospital
01.2003 - 08.2021
Bachelor of Science - Nursing
UW-Milwaukee
BLS certified 02/2023
Licensed Registered Nurse in Wisconsin-current
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