Elizabeth Cox
Zachary,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Technician
Guarantee Restoration Services
Baton Rouge , LA
2023.12 - Current
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Contacted customers prior to date of scheduled installation to verify appointment.
Emergency Dispatcher
Global Monitoring Solutions
Denham Springs , LA
2021.08 - 2023.11
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
- Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
- Monitored multiple radio frequencies, maintained contact with police officers in the field and dispatched appropriate personnel to respond to situations.
- Certified in CPR to provide First Point of Contact emergency assistance to callers.
- Dispatched police officers and emergency personnel to calls for service.
Education
Emergency Services -
Louisiana Fire And Emergency Training Academy
Baton Rouge, LA2023-08
High School Diploma -
Carney Christian Academy
Central 2021-05
Skills
- Quality Control
- Environmental Compliance
- OSHA Compliance
- Operation Monitoring
- Works Well Under Pressure
- Relationship Building
- Heavy Lifting
- Workload Management
- Patient Flow Management
- HIPAA Compliance
- Sterilization Techniques
- CPR
- Compassionate
- Calm and Level-Headed Under Duress
- Vital Signs Monitoring
- Medical Terminology Knowledge
- Appointment Setting
- Emergency Response
- Life Support Services
Affiliations
- Horse back riding
- Volunteer firefighter
- Currently in school for EMT license
Timeline
Technician
Guarantee Restoration Services
2023.12 - Current
Emergency Dispatcher
Global Monitoring Solutions
2021.08 - 2023.11
Emergency Services -
Louisiana Fire And Emergency Training Academy
High School Diploma -
Carney Christian Academy
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