Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Cruz

Brooklyn,NY

Summary

passionate about sales and merchandising. Eager to join a dynamic team that rewards initiative and high quality service. Client-focused Sales Representative with 8+ years of providing solutions to customers.

Overview

13
13
years of professional experience

Work History

Stylist

Dna Footwear
141 Smith Street, Brooklyn, Ny
12.2015 - Current

  • Achieved sales goals and service performance requirements of $[2,500] through new customer sales daily.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Answered a few calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided ongoing guest service, including giving fashion advice.
  • Selected and helped locate and obtain out-of-stock product based on customer requests.

Front desk

Morillo Accounting
6858 Forest Ave, Queens, Ny
01.2012 - 02.2015
  • Managed office supplies, vendors, organization and upkeep.
  • Screened all visitors and directed them to the correct employee or office.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.

Sales

Macy's Department Store
34th Street Herald Square
11.2013 - 10.2014
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.

Education

Associate Degree - Design

Wood Tobe Coburn
2009

Skills

  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Self-motivated
  • Problem-solving skills 
  • Fashion knowledge
  • Adapt to diverse groups
  • Able to persuade others effectively
  • Cash register operations

Timeline

Stylist

Dna Footwear
12.2015 - Current

Sales

Macy's Department Store
11.2013 - 10.2014

Front desk

Morillo Accounting
01.2012 - 02.2015

Associate Degree - Design

Wood Tobe Coburn

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Elizabeth Cruz