Jana Gregory
Cleveland,TN
Summary
Overview
18
18
years of professional experience
Work History
Stylist
Signature Health Care
Cleveland TN
02.2016 - Current
- Cut, colored and styled clients’ hair with precision and expertise.
- Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products.
- Offered color swatches to help clients choose desired hair color.
- Cleaned, maintained and sterilized tools.
- Assessed customer needs and gave advice about hair style and color options.
- Sold and promoted hair care products and cosmetics.
- Updated customer information records to track services provided.
- Educated clients about products and self-maintenance for healthy hair.
Receptionst
Wedgecorpe Construction
Cleveland TN
05.2012 - 02.2016
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
- Organized all new hire, security and temporary paperwork.
- Maintained physical and computer-based filing systems.
Stylist
Great Clips
Cleveland TN
04.2010 - 01.2012
- Shampooed, conditioned and rinsed guests’ hair using salon-exclusive products.
- Educated clients about products and self-maintenance for healthy hair.
- Advised customers on proper treatment of dry and damaged hair.
- Sold and promoted hair care products and cosmetics.
- Permed, relaxed and bleached hair.
- Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes.
- Offered wet styling, thermal styling, permanent waving and hair relaxing services.
GROOMER
Community Animal Hospital
Cleveland Tn
01.2007 - 04.2010
- Bathed, trimmed and provided other grooming services for domestic pets.
- Groomed dogs and cats by utlizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers.
- Collected body tissue, feces, blood, urine or other body fluids for examination and analysis.
- Advised owners regarding animal care and supplementary training at home.
- Fed, walked and cared for [Number] dogs while their owners were out of town.
- Promoted grooming services and products to customers.
- Kept clear and accurate records on animal behavior, food intake and medications.
- Coordinated with grooming technicians to guarantee owner satisfaction.
- Retained customers by calling and sending reminder cards for appointments.
- Updated client records and added appointments to company calendar.
- Maintained a clean and sanitary work environment at all time
Education
GED -
Cleveland Christian Fellowship
1992
Skills
- [State] Licensed Cosmetologist
- Hair maintenance expert
- Waxing service provider
- Texturizing services specialist
- Knowledge of color space theory
- Cosmetology industry exposure
- Highlights and lowlights
- Advanced communication skills
- Highly motivated self-starter
- Strong leader
- Outstanding client retention
- Payment processing
- Inventory management
- Multi-tasking ability
- Good telephone etiquette
- Computer proficiency
- Friendly demeanor
- Time management skills
- Credit card transactions
- Customer-oriented
- Active listening skills
- Motivated team player
- Excellent communication skills
- Flexible
- Appointment setting
- Safety and sanitation training
- Subtle and effective sales skills
Timeline
Stylist
Signature Health Care
02.2016 - Current
Receptionst
Wedgecorpe Construction
05.2012 - 02.2016
Stylist
Great Clips
04.2010 - 01.2012
GROOMER
Community Animal Hospital
01.2007 - 04.2010
GED -
Cleveland Christian Fellowship
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