Elizabeth Cusma

• Generate a B2B and B2C pipeline for maximum market capture that includes an average of 5 bookings/month in the first 6 months of operation.
• Developed strategic business plans to enhance operational efficiency and customer satisfaction.
• Analyzed customer feedback to refine services and create tailored experiences for clients.
• Oversaw daily operations, ensuring compliance with health regulations and safety standards.
• Streamlined inventory management processes, reducing costs while maintaining product availability.
• Evaluated market trends to identify emerging opportunities and inform strategic decision making.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Grew the customer base through targeted outreach and networking events.
• Established foundational processes for business operations.
• Networked with other businesses and customers to increase sales opportunities and contacts.

• Built relationships with 15+ prospective investors and ecosystem partners contributing to early-stage fundraising conversations and collaborative opportunities ahead of launch.
• Developed white paper, investor materials, and partnership outreach strategies to boost investor engagement.
• Pitched to Bufficorn Ventures in 2026 which led to ongoing conversation with 4 investors.

• Provide strategic counsel to early stage start-up Co-Directors on organizational priorities, operational initiatives, and resource allocation.
• Manage end-to-end project delivery from conception to completion, ensuring alignment across teams and timely execution.
• Lead internal communications strategy to streamline information flow and improve team effectiveness.
• Oversee hiring processes including candidate screening, job description development, and onboarding programs to effectively scale the company.
• Led cross-functional teams to align project goals with organizational strategy.
• Streamlined communication processes between departments to enhance collaboration and efficiency.
• Facilitated executive meetings to drive agenda, capture insights, and track action items.
• Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
• Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
• Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.

• Led product development for web3 education platform, translating organizational strategy into executable initiatives.
• Designed and managed governance frameworks, facilitating stakeholder alignment across core membership and community contributors.
• Sourced and secured funding from major blockchain organizations such as Octant, Ethereum Foundation, and ArbitrumDAO.
• Organized community engagement at industry events to recruit and activate contributors, editors, and translators.
• Implemented and managed DAO operational tooling to optimize team workflows.
• Led cross-functional teams to develop and execute educational programs aligned with organizational goals.
• Streamlined project management processes, enhancing collaboration across departments and improving efficiency.

DAO Accelerationism | Content Curator, Facilitator

• DAOcember: Produced and published expert-led educational content into structured playbooks, supporting DAO ecosystem development knowledge transfer
• DAO Spring: Designed and executed 8-week accelerator program for 40 participants, including curriculum development, scheduling, facilitation, and resource coordination
• DAO Rush: Planned and delivered intensive week-long training program for 15 DAOs, managing logistics across multiple time zones

SingularityNET | Taskforce Member, Lead Writer

• Authored comprehensive Decentralization Blueprint, a technical document guiding progressive decentralization strategy

• Collaborate with cross-functional stakeholders including Supervisory Council, Chief Decentralization Lead, and community working groups to ensure alignment and adoption
• Developed engaging copy for diverse clients, enhancing brand voice and messaging consistency.
• Conducted in-depth research to inform content strategy and ensure accuracy across various topics.
• Edited and proofread content, ensuring high standards of quality and adherence to client guidelines.
• Collaborated with clients to refine project briefs, aligning objectives with target audience needs.
• Ensured consistency in brand messaging across multiple channels by adhering to established style guides and tone standards.

• Led team of 10-15 staff, emphasizing employee development, retention, and performance management to meet evolving organizational goals.
• Served as primary facilitator for conflict resolution across staff and 1,000+ clients, demonstrating strong interpersonal and mediation skills.
• Developed and launched new programs including regional legal services office and peer support program, driving revenue growth and expanded service delivery.
• Raised $800,000 in 8 months through relationship building with private foundations and strategic grant writing.
• Planed and executed 10-12 annual community engagement events to build strategic partnerships and increase program visibility.
• Managed social media strategy including content calendar, posts, and community engagement.
• Managed operational budgets, ensuring alignment with strategic goals and resource allocation.
• Directed program development and implementation to enhance service delivery and client outcomes.

• Designed and delivered programs and events for diverse audiences (10-2,000 participants) including recruitment, outreach, marketing, and follow-up, and evaluation.
• Led partnership development across multiple sectors to enhance and support strategic growth.
• Created and scaled a public health language access program from 5 to 27 languages, demonstrating rapid response to emerging needs.
• Owned full product development lifecycle for innovative Entrepreneur in Residence program from ideation through implementation.
• Managed stakeholder mentorship program, facilitating matching and regular engagement between clients and local mentors.
• Produce 50% of organization-wide marketing content across multiple channels.
• Lead recruitment and training of 30-50 volunteers annually on specialized topics including integration policy and immigration preparedness.
• Managed quarterly board meetings and communications with 40-member board.
• Conducted research and authored publications on immigration policy to inform program strategy.
• Led strategic initiatives to enhance community engagement and program outreach efforts.
• Coordinated multi-stakeholder partnerships to support immigrant integration initiatives.
• Analyzed program outcomes to drive continuous improvement and effectiveness in service delivery.
• Facilitated workshops and events promoting cultural awareness and diversity within the community.
• Mentored junior staff, fostering professional growth and enhancing team capabilities.
• Evaluated program impact through data collection and stakeholder feedback mechanisms.
• Collaborated closely with executive leadership to develop strategic plans for long-term growth.
• Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
• Advanced community outreach efforts by forging strong relationships with local partners.
• Established strong partnerships with internal and external stakeholders for collaborative problem solving.
• Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
• Negotiated program contracts and agreements to obtain cost-effective pricing.
• Increased stakeholder satisfaction with proactive communication and timely issue resolution.

• Established strong relationships with local employers to match clients with suitable job opportunities.
• Analyzed labor market trends to inform strategic planning for employment programs and services.
• Advocated for clients' rights and needs within local workforce development initiatives and policies.
• Assisted clients with completing job applications and submitting resumes to improve interview chances.
• Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
• Assessed individuals to identify skills, strengths and interests for job placement.
• Collaborated with community partners to create job placement opportunities tailored to client needs.