Evan DeLong
Columbus,OH
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Co-Founder
D&E 3D Designs
01.2023 - Current
- Current Co-CEO of the company.
- Increased company revenue by developing and implementing innovative marketing strategies.
- Streamlined operational processes for improved efficiency and cost reduction.
- Grew the customer base through targeted outreach and networking events.
- Monitored key business risks and established risk management procedures.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed financial, operational and human resources to optimize business performance.
Bartender/Server
The Walrus
08.2022 - Current
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Helped management plan and serve bar menu exceeding customer expectations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server/Front counter
Donatos Pizza
10.2019 - Current
- Bartender/server/bar back/front counter/food runner/host/delivery driver/kitchen worker
- I am a very versatile employee here and help where ever help is needed.
Bartender/Server
Skully's Music-Diner
08.2019 - 10.2019
- Bartender
- Am able to serve vast amount of guests accurately in a short time.
Bartender/Server
Royal Docks Brewing Company
10.2018 - 08.2019
- Bartender and serving
- Took orders/made/served/poured guest craft beer, wine and cocktails
- Vast knowledge of craft beer
- Also would take food orders as well as taking the food to the table, distributing plates napkins/silverware and busing it afterwards
- My official title was bartender.
Bartender/Server
Paolinos Sports Pub
03.2019 - 07.2019
- Poured beer, made cocktails and bombs as well as cooking and serving food.
Delivery Driver
Donatos Pizza
08.2013 - 07.2018
Food Runner
Levy Restaurants
04.2015 - 09.2017
Education
High school or equivalent -
Jackson High School
Massillon, OH05.2012
Skills
- Bartending
- Partnership Cultivation
- Stakeholder Relations
- Stakeholder Communication
- Strategic Partnerships
- Business Development
- Customer Relations
- Problem Solving
- Resourcefulness
- Leadership Abilities
- Marketing Strategy
- Partnership Development
- Conflict Resolution
- Restaurant Experience
- Serving Experience
- Food Service
- POS
- Food Safety
- Team Building
- Networking Abilities
- Creative Thinking
- Business Growth
- Staffing
- Small Business Operations
- Inventory Management
- Marketing and Advertising
- New Business Development
Certification
- Cicerone Certified Beer Server, 03/01/19, Present
- TIPS Certified, 05/01/19, 05/01/22
- ServSafe Alcohol, 12/01/19, 12/01/22
Personal Information
Relocation: Anywhere
Timeline
Co-Founder
D&E 3D Designs
01.2023 - Current
Bartender/Server
The Walrus
08.2022 - Current
Bartender/Server/Front counter
Donatos Pizza
10.2019 - Current
Bartender/Server
Skully's Music-Diner
08.2019 - 10.2019
Bartender/Server
Paolinos Sports Pub
03.2019 - 07.2019
Bartender/Server
Royal Docks Brewing Company
10.2018 - 08.2019
Food Runner
Levy Restaurants
04.2015 - 09.2017
Delivery Driver
Donatos Pizza
08.2013 - 07.2018
High school or equivalent -
Jackson High School
- Cicerone Certified Beer Server, 03/01/19, Present
- TIPS Certified, 05/01/19, 05/01/22
- ServSafe Alcohol, 12/01/19, 12/01/22
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