Elizabeth Dana
Lakewood,CA
Summary
Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
2
2
years of professional experience
Work History
Housekeeper
Marriot Courtyard
08.2023 - 10.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Room Attendant
Knott's Berry Farm Hotel
02.2023 - 08.2023
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Changed bed linens and collected soiled linens for cleaning.
Room Attendant
Great Wolf Lodge
11.2022 - 01.2023
- Replenished guest room water glasses, toiletries, and paper products.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Day Custodian
Disney
01.2022 - 08.2022
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Education
Millikan High School
Long Beach, CA06.2014
Skills
- Written and Oral Communications
- Guest Room Confidentiality
- Guest Inquiries
- Linens and Toiletries
- Trash Waste and Removal
- Bathroom Servicing
- Housekeeping
Timeline
Housekeeper
Marriot Courtyard
08.2023 - 10.2023
Room Attendant
Knott's Berry Farm Hotel
02.2023 - 08.2023
Room Attendant
Great Wolf Lodge
11.2022 - 01.2023
Day Custodian
Disney
01.2022 - 08.2022
Millikan High School
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