Jasmine Saavedra
Administrative Professional
Philomath,OR
Summary
Creative and compassionate Administrative Professional, passionate about bringing years of experience and technical skills to a position that promotes the well being of others.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Housekeeper
Self Employed Services
Philomath, OR
02.2022 - Current
- Cleaning homes by sweeping, mopping, vacuuming, wiping windows, dusting and organizing.
Front Desk Receptionist/Optical Technician
Waldport Eye Care
Waldport, OR
09.2019 - 09.2020
- Answered multi-line phone system.
- Scheduled and confirmed appointments for three doctors.
- Collected, processed and posted payments to accounts.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Jill of All Trades
Self Employed Services
Philomath, OR
11.2018 - 09.2019
- House cleaning
- House sitting
- Nannying
- Pet Sitting
Hospitality Host-Work Trade
Ananda Center at Laurelwood
Gaston, OR
06.2018 - 10.2018
- Collaborated with various team members to meet guests' requests.
- Greeted and assisted guests, gave campus tours and gathered information about each reservation.
- Used Retreat Guru to record guests' check-ins and check-outs and assign rooms.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Answered phone and responded to email inquiries.
Janitor-Fill in as Needed
Optikleen
Corvallis, OR
09.2017 - 05.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, sweeping, mopping, cleaning windows, wiping down hard surfaces and dusting.
Karma Yoga Intern-Agriculture
Ananda Center At Laurelwood
Gaston, OR
11.2017 - 12.2017
- Grounds work, weeding, raking and orchard care.
- Helped with chickens, feeding, cleaning and collecting eggs.
- Pressure washed buildings.
- Created walking paths.
- Filled weekly clean up shifts in community kitchen.
Front Desk Receptionist/Administrative Assistant
Northwest Health & Healing Center
Corvallis, OR
08.2014 - 05.2016
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with patients and updated patient records for nine providers.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to clinic practitioners by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Posted and adjusted payments from insurance companies.
Member Service Representative
First Tech Federal Credit Union
Corvallis, OR
08.2013 - 08.2014
- Accurately processed monetary transactions in a timely matter.
- Using multi-line phone, answering general account questions and forwarding to appropriate department or person
- Made daily tele-consulting calls.
- Extensive use of MS Office.
- Assisted in vault balancing.
- Maintained member confidentiality.
- Cross soled products and services.
- Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
- Responded proactively and positively to rapid change.
- Educated customers on use of banking website and mobile apps.
Teller
Oregon State Credit Union Formerly OSU Federal CU
Corvallis, OR
05.2008 - 07.2012
- Opened branch and cleared building.
- Balanced and loaded ATM.
- Floated to other branches as needed.
- Transitioned through multiple computer programs and upgrades.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Processed customer transactions promptly, minimizing wait times.
Skills
65 WPM typing speed
Office administration
Spreadsheet management
Process optimization
Proficient in 10-key
System updates
Oral and written communications
Advanced MS Office Suite
Team Bonding
Certification
Nature and Forest Therapy Guide, Association of Nature and Forest Therapy
Timeline
Housekeeper
Self Employed Services
02.2022 - Current
Nature and Forest Therapy Guide, Association of Nature and Forest Therapy
10-2021
Wilderness First Aid Basics
09-2021
Front Desk Receptionist/Optical Technician
Waldport Eye Care
09.2019 - 09.2020
Guest Service Professional, American Hotel and Lodging Association
08-2019
Jill of All Trades
Self Employed Services
11.2018 - 09.2019
Hospitality Host-Work Trade
Ananda Center at Laurelwood
06.2018 - 10.2018
Karma Yoga Intern-Agriculture
Ananda Center At Laurelwood
11.2017 - 12.2017
Janitor-Fill in as Needed
Optikleen
09.2017 - 05.2018
Front Desk Receptionist/Administrative Assistant
Northwest Health & Healing Center
08.2014 - 05.2016
Member Service Representative
First Tech Federal Credit Union
08.2013 - 08.2014
Teller
Oregon State Credit Union Formerly OSU Federal CU
05.2008 - 07.2012