Nancy Compton
Plainview,United States
Summary
Data Entry, Customer Service Medical Transcriptionist Legal Secretary and Medical office receptionist/secretary, Limited Radiographer, Phlebotomist, Marketer; Housekeeper
Overview
26
26
years of professional experience
Work History
Housekeeper
Avera Creighton
07.2025 - Current
- Followed safety and sanitation protocols to uphold health standards for residents and staff.
- Engaged with residents in a friendly manner while performing housekeeping duties to create a welcoming environment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Utilized appropriate cleaning chemicals and equipment in accordance with safety guidelines to prevent accidents.
- Performed routine inspections of rooms to ensure cleanliness standards were met and reported any maintenance issues.
- Assisted in organizing and stocking cleaning supplies, ensuring inventory levels were maintained for smooth operations.
Sales Representative, Educational Consultant
Paperpie
04.2025 - Current
- Participated in trade shows and conferences to network and generate leads.
- Identified and tapped into new markets, significantly expanding customer base.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Set and achieved company defined sales goals.
- Met with customers and librarians to discuss and ascertain needs, tailor solutions and close deals with sales and book fairs.
Office Assistant
CDS Inspections and Beyond
10.2023 - 04.2025
- Supported the team by performing data entry and maintaining accurate records in databases.
- Scheduled appointments and managed calendars to optimize time management for the office staff.
- Provided general administrative support, including photocopying, scanning, and faxing documents.
- Prepared and edited documents to produce precise, accurate and professional communication.
Customer service/data entry
Five Star Call Centers
10.2020 - 05.2023
- Responded to customer inquiries promptly via phone and email, ensuring a high level of satisfaction.
- Conducted accurate data entry to maintain up-to-date customer records in the database.
- Processed customer orders efficiently, ensuring timely delivery and order accuracy.
- Handled escalated customer complaints with professionalism, leading to successful resolutions.
Medical transcription
CNC Transcription
10.2003 - 08.2022
- Transcribed medical dictations accurately, ensuring precise documentation of patient records.
- Reviewed and edited transcripts for grammatical accuracy and adherence to formatting standards.
- Maintained confidentiality of patient information by following HIPAA regulations and workplace protocols.
- Utilized medical terminology expertise to enhance the quality and reliability of transcriptions.
- Implemented quality control processes to ensure the highest standards of accuracy in documentation.
- Processed transcription requests in a timely manner, meeting or exceeding turnaround expectations.
- Adapted to various dictation styles and formats, showcasing versatility and flexibility in transcription tasks.
Insurance Marketer
Midwestern Marketing
02.2017 - 06.2018
- Developed effective marketing materials to engage potential clients and promote services offered.
- Conducted sales phone calls explaining products offered to insurance agents.
- Executed email marketing campaigns to increase customer outreach and retention rates.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Medical Transcriptionist, Limited Radiographer, Phlebotomist, Lab, Office assistant
Alegent Heath
01.2000 - 03.2004
- Accurately documented medical dictation to record patient care records.
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Applied medical terminology related to provider-specific treatments and techniques.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Processed, labeled, and organized diagnostic images to match with patient records.
- Maintained optimal image quality by performing routine equipment maintenance and calibration checks.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
Medical Transcriptionist - Medical Transcription
Career Step Online
United States01.2002
Radiographer - Limited Radiography
Metro Community College
Omaha, NE, United States01.1997
High School Diploma - undefined
Plainview Public High School
Plainview, NE, United States01.1978
Skills
- Energetic work attitude
- Adaptive team player
- Housekeeping
- Teamwork
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
- Deep cleaning expertise
- Transcription of medical notes
- Transcription experience
- Medical transcription accuracy
- Verbatim transcription
- Prioritizing work
- Scheduling appointments
- Front office management
- 65 wpm typing speed
- Customer service skills
- Customer relations
- Sales presentations
- Product and service knowledge
- Event participation
- Social media marketing
- Exceeds sales goals
Timeline
Housekeeper
Avera Creighton
07.2025 - Current
Sales Representative, Educational Consultant
Paperpie
04.2025 - Current
Office Assistant
CDS Inspections and Beyond
10.2023 - 04.2025
Customer service/data entry
Five Star Call Centers
10.2020 - 05.2023
Insurance Marketer
Midwestern Marketing
02.2017 - 06.2018
Medical transcription
CNC Transcription
10.2003 - 08.2022
Medical Transcriptionist, Limited Radiographer, Phlebotomist, Lab, Office assistant
Alegent Heath
01.2000 - 03.2004
Radiographer - Limited Radiography
Metro Community College
High School Diploma - undefined
Plainview Public High School
Medical Transcriptionist - Medical Transcription
Career Step Online