Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Quote
Software
Languages
Interests
Timeline
Hi, I’m

Elizabeth Decena

Pharmacy Assistant
Kent,WASHINGTON
Elizabeth Decena

Summary

Detail-oriented Pharmacy Assistant with two years of experience in long-term pharmacy environments and closed door clinical pharmacies with duties in both general prescription packaging and upgraded to first-runs and handling, packaging, and identification of both the correct drugs and medical labels under CII controlled drugs such as Warfarin, Oxycodone, Morphine, Percocet, Bath Salts, and other various drug administrations such as vials and correct needles with packaging all with cooperation, collaboration, and feedback under supervision of a Licensed Pharmacist. Dedicated to maintaining smooth operations and responsible in dealing with controlled substances. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Knowledgeable in medical terminology, scheduling, and quick to pick up on training. Proven history of providing exceptional customer service to drive client retention and good feedback from pharmacists. Good collaboration towards helping coworkers of all departmental areas towards the completion of important pharmacy tasks or orders.

Overview

3
years of professional experience
1
Certification
1
year of post-secondary education

Work History

Ready Meds Pharmacy

Pharmacy Assistant
07.2021 - 09.2024

Job overview

  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Communication and teamwork with different departments to help resolve any issues or questions regarding prescription.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Supported operations with filing, copying and faxing.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Typed and printed out prescription and medication labels.
  • Distributed medicine and supplements from stock containers to correct packages.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Implemented strong filing techniques to sort and store important documents and medical forms.
  • Requested updated prescriptions and medical information from physicians.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Updated computer system with current customer, payment and inventory information.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Developed patient education materials on medication management and disease prevention.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Provided technical support for pharmacy computer systems, ensuring uninterrupted operations.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Verified patient information to correctly dispense medications.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Generated labels for prescriptions and maintained accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered questions regarding medication instructions and usage.
  • Input patient information into computer system for prescription orders.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.

Education

Greenriver College

Associate of Science from Biochemistry
09.2024 - Current

University Overview

Kentridge Highschool

High School Diploma
06.2023

University Overview

Skills

  • Stocking Shelves
  • Secure Storage of Medications
  • Preparing Bubble Packs
  • Product Restocking
  • Typing Medication Labels
  • Assisting Pharmacists
  • Medication Distribution Support
  • Patient Safety
  • Resolving Complaints
  • Labeling and Counting
  • Laboratory Operations
  • Quality Assurance and Control
  • HIPAA Compliance
  • Hospitality and Accommodation
  • Proper Labeling
  • Organizing Supplies
  • Answering Customer Questions
  • Updating Computer Database
  • FDA and HIPAA Compliance
  • Filing Documents
  • Oral Medication Preparation
  • Label Printing
  • Medication Packaging
  • Pharmacy Policies and Procedures
  • Equipment Inspection and Maintenance
  • Outdated Medication Protocols
  • Merchandise Products
  • Patient Information Collection
  • Drug Delivery Mechanisms
  • Maintaining Clean Work Areas
  • Clean Equipment
  • Teamwork and Collaboration
  • Taking Medical Histories
  • Maintaining Medical Records
  • Customer Care Standards
  • Pharmacy Practices
  • Medical Documentation

Certification

  • Certified Pharmacy Assistant License - Issued 07/07/2022
  • Renewed 10/18/2023- Active Until 11/16/2026
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

InternshipPart TimeFull Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hoursWork-life balancePersonal development programsCareer advancement

Quote

Romans 5:3-4: “And not only this, but we also exult in our tribulations, knowing that tribulation brings about perseverance; and perseverance, proven character; and hope".
Bible

Software

Microsoft (all of 365; specifically Word, Outlook, and Excels Spreadsheets))

Google Docs (Google Drive & Applications)

Languages

English
Native or Bilingual
Japanese
Limited Working

Interests

Community Volunteering

Helping Out on Campus/ Joining Creating Clubs

Helping Out with Student Affairs

Reading Exploration (Any Genres That Interest Me)

Searching for Local Volunteering Collaboration Opportunities

Collection of Music Vinyls Media/ Playing My Instruments

Learning How To Cook/ Occasional Arts and Crafts Recreations

Listening to Podcasts/ & Engage in Community Discussions

Timeline

Greenriver College
Associate of Science from Biochemistry
09.2024 - Current
Pharmacy Assistant
Ready Meds Pharmacy
07.2021 - 09.2024
Kentridge Highschool
High School Diploma

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Elizabeth DecenaPharmacy Assistant