Elizabeth DesRosier
Sahuarita,AZ
Summary
Accomplished Licensed Insurance Sales Agent at GEICO, adept in risk assessment and CRM management. Excelled in developing tailored insurance plans, consistently ranking as a top sales agent. Proven ability to educate clients and drive cross-selling success. Strong communicator with a focus on client relationships and operational efficiency.
Overview
8
8
years of professional experience
Work History
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
08.2021 - 05.2025
- Developed comprehensive insurance plans tailored to client needs.
- Educated clients on coverage options and policy benefits.
- Analyzed client information to assess risk factors and determine premiums.
- Utilized CRM systems to manage client relationships effectively.
- Consistently a top sales agent driving cross selling products such as renters and motorcycle policies.
Food Service Supervisor
AAFES Exchange
03.2021 - 08.2021
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members on food preparation and customer service best practices.
- Implemented inventory management processes to minimize waste and optimize supply usage.
- Developed staff schedules, optimizing labor resources while maintaining service standards.
Operations Specialist
AAFES Exchange
09.2020 - 03.2021
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Coordinated cross-functional teams to implement operational improvements and optimize workflow efficiency.
- Developed training materials to onboard new staff, ensuring compliance with operational standards.
- Analyzed data trends to identify areas for process improvement and cost reduction strategies.
- Completed Retail Management Course for AAFES
Retail Sales Associate
AAFES
08.2018 - 09.2020
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly, leading to promotion.
- Assisted in inventory management, ensuring accurate stock levels and product displays.
- Trained new associates on product knowledge, sales techniques, and store policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Food Service Worker
AAFES
07.2017 - 08.2018
- Assisted in food preparation and service, in my home store as well as neighboring restaurants, ensuring adherence to health/safety standards.
- Collaborated with team members to efficiently manage inventory and restock supplies as needed.
- Provided customer service by taking orders and addressing inquiries in a timely manner.
Education
High School Diploma -
Andrada Polytechnic HS
Sahuarita, AZ05-2016
Skills
- Insurance sales
- Risk assessment
- Client education
- CRM management
- Data Analysis
- Compliance adherence
Timeline
Licensed Insurance Sales Agent
GEICO, Government Employees Insurance
08.2021 - 05.2025
Food Service Supervisor
AAFES Exchange
03.2021 - 08.2021
Operations Specialist
AAFES Exchange
09.2020 - 03.2021
Retail Sales Associate
AAFES
08.2018 - 09.2020
Food Service Worker
AAFES
07.2017 - 08.2018
High School Diploma -
Andrada Polytechnic HS
Retail Management Certification
At the AAFES Exchange, they offer a course to employees who are dedicated to moving up in their company, learning the ins and outs of what makes a business. In this course we learned about the financial requirements as well as the bottom line, task management, employee management skills, requiring heavy testing, presentation and research. Earned 2020