Elizabeth Dimmer
Edmond,OK
Summary
Proven to excel in high-pressure environments, I leveraged my multitasking abilities and exceptional customer service skills at Fish City Grill to enhance guest satisfaction and foster repeat business. My adeptness at cash handling and creating positive guest experiences through personalized service underscores my capability to meet and exceed employer expectations. I am dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server/Restaurant Hostess
Fish City Grill
09.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Edmond Memorial High School
Edmond Memorial High School05.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Sales expertise
Sales Techniques
Supply Restocking
Suggestive Selling
Warm and Friendly
Adaptable and Flexible
Multitasking Abilities
High Energy and Stamina
Excellent Communication
Hobbies and Interests
I am a blue belt in brazillian jiu jitsu and have been doing BJJ for 5+ years at The Forge. I am a music minor at the University of Central Oklahoma and I play oboe in the wind symphony, and flute in the marching band. I love to oil paint and make jewelry, as well as weight lift 4 days a week and go on hikes with my golden retrievers as much as possible. I am also an Army ROTC Cadet at the University of Central Oklahoma.
Timeline
Server/Restaurant Hostess
Fish City Grill
09.2023 - 08.2024
High School Diploma -
Edmond Memorial High School
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