Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Elizabeth Dorman MSN,RN

Springfield,OR

Summary

Dynamic and dedicated nursing professional with over 20 years of experience in diverse healthcare settings, specializing in patient education, clinical management, and process improvement. Proven track record in developing and implementing educational programs for patients and healthcare staff, with a strong focus on enhancing patient outcomes and satisfaction. Recognized for exceptional communication skills, strategic planning, and collaborative leadership in multidisciplinary teams.

Overview

22
22
years of professional experience

Work History

Area Operations Manager

Emerging Health
, OR, WA
05.2023 - Current
  • Lead the Home Infusion team across two locations, optimizing workflows and improving interdisciplinary collaboration between nursing, pharmacy, and patient intake teams.
  • Partner with executive leadership to enhance patient care management and drive initiatives that improve care delivery systems.
  • Spearhead educational development initiatives for both nursing staff and patients, focusing on infusion medications for gastroenterology, neurology, rheumatology, and ophthalmology, among other therapeutic areas. In addition to focusing on best practices in patient care.
  • Deliver presentations at the National Home Infusion Association conference and regional hospital system meetings to share insights on effective strategies for patient management in home settings.

Infusion Manager of Patient Services

PeaceHealth Home and Community
, OR
01.2022 - 05.2023
  • Achieved 100% staff satisfaction and consistently high patient satisfaction scores through effective team leadership and patient advocacy.
  • Developed and implemented comprehensive educational resources for specialty medications, enhancing the knowledge and competencies of nursing staff and patients.
  • Actively participated in strategic planning for home infusion services expansion, facilitating collaboration among multidisciplinary teams for optimal patient care.

Infusion Assistant Nurse Manager

PeaceHealth Home and Community
, OR
01.2021 - 01.2022
  • Led the startup of a Monoclonal Antibody Therapy infusion center, creating processes that were adopted organization-wide.
  • Facilitated new hire orientation and ongoing education for nursing staff, ensuring successful transitions to home infusion practices.
  • Collaborated with healthcare professionals to develop care plans and foster a positive team culture.

Infusion Patient Care Coordinator

PeaceHealth Home and Community
, OR
04.2017 - 01.2021
  • Managed scheduling and competency evaluations for nursing staff, ensuring high-quality patient care through effective resource allocation.
  • Developed educational newsletters and training materials to support ongoing professional development for Home Infusion nurses.
  • Served as a primary resource for Homecare nurses, providing in-the-moment education and support on infusion protocols.

Infusion Staff Nurse

PeaceHealth Home and Community
, OR
10.2012 - 04.2017
  • Delivered comprehensive nursing care for patients receiving home infusions, focusing on patient education and adherence to treatment protocols.
  • Collaborated with multidisciplinary teams to ensure holistic care for patients, enhancing patient engagement and satisfaction

Staff Nurse

PeaceHealth Sacred Heart Pediatrics
, OR
05.2005 - 05.2013
  • Facilitated patient education initiatives and supported nursing staff in delivering high-quality pediatric care.
  • Played a key role in the Policy Review Committee, contributing to the development of nursing protocols and best practices.

Staff Nurse

PeaceHealth Sacred Heart Neonatal Intensive Care
, OR
07.2003 - 05.2005
  • Participated in neonatal resuscitation efforts and provided direct patient care for high-risk neonatal patients.

Education

Master of Science - Nursing Leadership And Management

Western Governors University
Salt Lake City, UT
06-2024

Bachelor of Science - Nursing

Northwest Christian University
Eugene, OR
06-2018

Associate of Science - Nursing

Lane Community College
Eugene, OR
06-2003

Skills

  • Clinical Education Development: Expertise in creating educational resources and training materials for healthcare providers and patients
  • Communication: Strong public speaking and presentation skills, with experience in delivering educational sessions to healthcare teams and patients
  • Patient Advocacy: Committed to enhancing patient experiences through effective communication and collaborative care planning
  • Regulatory Knowledge: Deep understanding of HIPAA guidelines, FDA requirements, and compliance protocols
  • Digitally Fluent: Skilled in Chat GPT, Microsoft Office Suite, EPIC, Axiom, Brightree, and other healthcare software systems

Accomplishments

  • 2018 Nurse as a Leader, Nursing Excellence Award
  • Expert Certification in Professional Nurse Advancement Program

References

References available upon request.

Timeline

Area Operations Manager

Emerging Health
05.2023 - Current

Infusion Manager of Patient Services

PeaceHealth Home and Community
01.2022 - 05.2023

Infusion Assistant Nurse Manager

PeaceHealth Home and Community
01.2021 - 01.2022

Infusion Patient Care Coordinator

PeaceHealth Home and Community
04.2017 - 01.2021

Infusion Staff Nurse

PeaceHealth Home and Community
10.2012 - 04.2017

Staff Nurse

PeaceHealth Sacred Heart Pediatrics
05.2005 - 05.2013

Staff Nurse

PeaceHealth Sacred Heart Neonatal Intensive Care
07.2003 - 05.2005

Master of Science - Nursing Leadership And Management

Western Governors University

Bachelor of Science - Nursing

Northwest Christian University

Associate of Science - Nursing

Lane Community College