Dedicated and compassionate registered nurse with a progressive career history in a fast-paced environment. Demonstrated ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Committed to developing strong relationships with patients and their families through empathetic communication and effective conflict resolution techniques.
Overview
11
11
years of professional experience
Work History
Advanced Nurse Technician
AdventHealth Orlando
06.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
Clinical Rotation
Arnold Palmer Children's Hospital & AdventHealth
01.2022 - 08.2024
Assisted in the development of individualized care plans to effectively address each patient's unique needs and preferences.
Participated in clinical rotations in the acute care setting including the surgical transplant unit, cardiovascular progressive care unit, maternal/infant unit, and psychiatric care, for well-rounded exposure to diverse nursing practices.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Administered medications via oral, IV, and injections and monitored responses.
Reviewed charts, provider notes, and diagnostic test results to gather information on 4 to 5 assigned patients per shift.
Consumer Access Senior Specialist
AdventHealth For Women
02.2018 - 06.2024
Coordinated with other members of the maternity care team to ensure seamless continuity of services, contributing to an overall positive experience for families during the postpartum period.
Served as a knowledgeable resource for families navigating the complexities of insurance benefits, postpartum care providers, and pediatric appointments.
Uphold client safety by following disease prevention guidelines and ensuring the call bell is within reach before leaving the patient's room.
Provide compassionate care and advocacy to women during and after pregnancy.
Introduced innovative solutions to address critical business challenges, driving significant improvements in performance metrics by creating reports in Epic.
Supported department leadership in implementing new policies, procedures and controls.
Patient Financial Advocate
AdventHealth Orlando
02.2014 - 02.2018
Reduced client anxiety surrounding medical expenses by offering compassionate support and financial guidance during difficult times.
Enhanced client trust by maintaining confidentiality and ensuring compliance with HIPAA regulations during financial discussions.
Bridged communication gaps between clients, providers, and payers to foster a collaborative environment focused on achieving positive financial outcomes.
Ensured smooth operations within the finance department by regularly updating policies and procedures according to industry best practices.
Education
Associate of Science - Nursing
Seminole State College of Florida
Altamonte Springs, FL
08.2024
Associate of Arts -
Valencia State College
Orlando, FL
05.2020
Skills
Bilingual (English and Spanish)
Compassionate Care
Disease Prevention & Health Promotion
Epic Electronic Medical Record
Critical Thinking & Time Management
Timeline
Advanced Nurse Technician
AdventHealth Orlando
06.2024 - Current
Clinical Rotation
Arnold Palmer Children's Hospital & AdventHealth
01.2022 - 08.2024
Consumer Access Senior Specialist
AdventHealth For Women
02.2018 - 06.2024
Patient Financial Advocate
AdventHealth Orlando
02.2014 - 02.2018
Associate of Science - Nursing
Seminole State College of Florida
Associate of Arts -
Valencia State College
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