Elizabeth Easley
La Marque,TX
Summary
Dedicated professional with a strong background in customer service and operational efficiency. Proven track record in implementing safety protocols and training staff to enhance team performance and client satisfaction.
Overview
20
20
years of professional experience
Work History
House Cleaner
Tropical Tidies Housekeeping
Galveston, TX
09.2025 - Current
- Led systematic cleaning processes to ensure thorough sanitation and customer satisfaction.
- Trained new staff on cleaning protocols and best practices for efficiency.
- Implemented time management strategies to optimize workflow and meet client needs.
- Utilized eco-friendly cleaning products to promote sustainable practices within operations.
Assistant Lot Manager
Discount Cruise Parking
Galveston, TX
08.2017 - 01.2026
- Managed daily lot operations to ensure optimal parking space utilization and customer satisfaction.
- Coordinated vehicle check-in and check-out processes to streamline workflow efficiency.
- Oversaw staff scheduling, ensuring proper coverage during peak operational hours.
- Implemented safety protocols for vehicle handling, reducing incidents and enhancing safety standards.
Patient Care Technician
UTMB Health CMC
Dickinson, TX
08.2023 - 07.2025
- Monitored vital signs and documented patient data to ensure accurate health assessments.
- Assisted in daily living activities, promoting patient comfort and well-being.
- Collaborated with nursing staff to execute care plans and enhance patient outcomes.
- Trained new technicians on procedures, safety protocols, and patient care standards.
Front Desk Manager/ Housekeeping Manager
Four Points by Sheraton
Galveston, TX
08.2016 - 02.2021
- Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored front desk staff on customer service excellence and hotel policies.
- Implemented strategies to enhance guest satisfaction, leading to improved online reviews.
- Managed scheduling and staffing for front desk team, optimizing coverage during peak hours.
Shift Manager
McDonald's Restaurant
Alvin, TX
09.2005 - 03.2017
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on effective workflow management techniques.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Scheduled staff shifts and managed labor resources to optimize productivity levels.
Education
Associate of Science - General Studies
Galveston College
Galveston, TX05-2022
Skills
- CPR certification
- Infection control standards
- Emergency response
- Customer service
- Money handling
- Team leadership
Timeline
House Cleaner
Tropical Tidies Housekeeping
09.2025 - Current
Patient Care Technician
UTMB Health CMC
08.2023 - 07.2025
Assistant Lot Manager
Discount Cruise Parking
08.2017 - 01.2026
Front Desk Manager/ Housekeeping Manager
Four Points by Sheraton
08.2016 - 02.2021
Shift Manager
McDonald's Restaurant
09.2005 - 03.2017
Associate of Science - General Studies
Galveston College