Elizabeth Eggenberger
Dwight,IL
Summary
Experienced in team leadership and staff training with strong expertise in customer service and financial management. Proven ability to resolve complex problems and implement strategic plans to achieve business goals. Seeking to leverage skills and experience in a role to achieve success within the company.
Overview
15
15
years of professional experience
Work History
Paralegal Assistant
Blakeman and Schrock LTD
02.2026 - Current
- Prepared legal briefs, motions, and pleadings.
- Conferred with clients and other involved parties to gather and track case information.
- Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
- Improved accuracy in document management through meticulous proofreading and editing of legal documents.
- Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
- Facilitated effective communication between parties by scheduling meetings, depositions, mediation sessions, and court appearances.
Assistant Manager
SOCU
08.2018 - 11.2025
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Coached and mentored new employees on company policies and procedures.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the credit union, managing staff, and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties for all levels of operation.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Scheduled equipment cleanings, maintenance, and repairs.
- Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals.
- Performed administrative duties such as monthly schedules and providing access to programs.
- Monitored the security systems to detect any suspicious activity or theft attempts.
- Planned special events such as community events to promote business and employee appreciate parties.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Developed training modules and documentation to train staff.
- Implemented revenue strategies through statistical analysis.
- Regularly attended training seminars to further my education about current financial policies and procedures.
CNA
Evenglow Lodge
08.2013 - 05.2018
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Developed trusting relationships and provided emotional support to patients and families.
- Stocked patient rooms and supply areas to meet patient care needs.
- Completed in-service training and attended performance improvement meetings.
- Participated in educational activities to stay up-to-date with best practices in nursing.
- Assisted with admission and discharge processes to provide continuity of care.
- Interpreted and explained medical instructions to patients and family members.
- Utilized critical thinking skills to prioritize tasks based on patient needs.
- Contributed positively to team environment through effective problem solving strategies.
- Exhibited excellent communication skills when interacting with patients and their families.
Team Member
DAIRY QUEEN
06.2011 - 08.2014
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Assisted new employees during training sessions.
- Provided support to team members to ensure all goals were met in a timely manner.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
Education
Associate in Arts (A.A.) -
Joliet Junior College
Joliet05-2015
High School Diploma - undefined
Dwight Township High School
Dwight05-2013
Skills
- Team leadership and motivation
- Problem-solving skills
- Financial management expertise
- Time management proficiency
- Adaptability and flexibility
- Staff supervision and training
- Decision-making capabilities
- Goal setting and achievements
- Employee scheduling efficiency
- Strategic planning acumen
- Recruitment and interviewing skills
- Performance review expertise
- Project management abilities
- Budgeting and finance knowledge
- Multitasking and organization skills
- Product and service sales strategies
- Marketing tactics proficiency
- Compliance adherence
- Customer service excellence
- New hire orientations
Timeline
Paralegal Assistant
Blakeman and Schrock LTD
02.2026 - Current
Assistant Manager
SOCU
08.2018 - 11.2025
CNA
Evenglow Lodge
08.2013 - 05.2018
Team Member
DAIRY QUEEN
06.2011 - 08.2014
High School Diploma - undefined
Dwight Township High School
Associate in Arts (A.A.) -
Joliet Junior College