Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Elizabeth Elias

Euless

Summary

Business professional ready to lead and optimize office operations. Proven ability to drive results through strategic planning, efficient process management, and strong team collaboration. Skilled in financial oversight, regulatory compliance, and stakeholder communication. Known for adaptability and reliability in dynamic environments. Experienced with coordinating resident care and facility operations. Utilizes leadership to foster supportive and efficient environment. Track record of ensuring regulatory compliance and enhancing team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Office Director

Lewisville Estates
10.2024 - Current
  • The Senior Living Business Office Director oversees the administrative and operational functions of a senior living community, ensuring compliance with company policies and state regulations
  • This role involves managing financial aspects, such as budgeting, billing, and accounting, to maintain the community's fiscal health
  • The director is responsible for leading and training office staff, promoting a collaborative work environment to enhance overall service delivery
  • Effective communication with residents, families, and external partners is crucial to address concerns and foster positive relationships within the community
  • The position requires strong organizational skills, attention to detail, and a commitment to improving the quality of life for senior residents through efficient administration

Community Business Director

Atria Senior Living
12.2022 - 10.2024
  • Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information
  • Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy
  • Assists the Executive Director with managing the community's operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community
  • Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances

Business Office Manager

Parkwood Retirement Community
08.2017 - 12.2022
  • Oversaw day to day activities of one or more functions of the business office
  • Is responsible for the patient admitting function
  • Generates budgets, financial statements, and various reports
  • Ensures that department goals are met and adhering to approved budgets
  • Is also responsible for all business operation functions, including accounts payable/receivable, resident payments and questions regarding monthly service fees, billing, and other expenditures
  • Achieved specific team objectives and collection activity
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Monitored front areas so that questions could be promptly addressed
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives

Activities Director

Parkwood Healthcare Community
11.2015 - 08.2017
  • Increased resident socialization through implementation of activities programming which meets physical, mental, and psychosocial needs and interests of residents
  • Collaborated closely with residents, using effective communication to better understand favorite activities
  • Provided one-on-one programs and activities for residents unable to participate in group settings
  • Good verbal and written communication skills and have knowledge in care planning
  • Coordinated holiday decorating of facility, garnering help of residents and volunteer staff

Education

Certificate - Activity Director

Rowlett & Laker Inc.
Indianapolis, IN
01.2016

Associate's degree - General Studies

South Plains College
Levelland, TX
01.2003

Skills

  • Payment Reconciliation
  • Service-Oriented Communication
  • Accounts Management
  • Records Management
  • Patient-Centered Long-Term Support
  • Human Resources Management
  • Strategic Budget Evaluation
  • Customer Relationship Management
  • Senior Administrative Support
  • Leadership Oversight
  • Critical thinking
  • Cost Allocation Planning
  • Operational efficiency
  • Payroll Administration
  • Hospitality
  • Staff Skill Enhancement
  • Workforce Guidance
  • Operational Strategy Development
  • Payment Transaction Administration
  • Elderly Care Specialization
  • Compassionate End-of-Life Support
  • Comprehensive Care Coordination
  • Individualized Resident Review

Certification


  • Assisted Living Manager Certification January 2025

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Business Office Director

Lewisville Estates
10.2024 - Current

Community Business Director

Atria Senior Living
12.2022 - 10.2024

Business Office Manager

Parkwood Retirement Community
08.2017 - 12.2022

Activities Director

Parkwood Healthcare Community
11.2015 - 08.2017

Associate's degree - General Studies

South Plains College

Certificate - Activity Director

Rowlett & Laker Inc.

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Elizabeth Elias