Elizabeth Escalona

• Customer Service, Clean-up, opening park/set-up, Seeing over guests’ safety
• Upheld quality control policies and procedures to increase customer satisfaction.
• Answered customer inquiries and provided accurate information regarding services.

(Seasonal Job)

• Cross trained in all areas, including dressing room, mask/wig counter, whole floor customer service
• Clean-up/organizing on all floors, opening store, restock
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.

(Seasonal Job)

• Took special orders in person and over telephone, generating additional revenue every month.
• Developed strong customer relationships to encourage repeat business.
• Collaborated with sales team members to stay current on inventory levels and resolve item issues.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Recognized by management for providing exceptional customer service.
• Completed day-to-day duties accurately and efficiently.

BMW of Fairfield 08/26/23

Premier Subaru of Fremont 09/23/23

Premier Nissan of Fremont 09/23/23

Premier Nissan of San Jose 09/24/23

Redding Subaru 12/02/23

• Maintained accurate and up-to-date inventory records.
• Entered information into system to update status reports.
• Participated in physical inventory counts to keep information accurate and current.

• Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaway payments.
• Maintained the cleanliness and order of checkout areas on an hourly basis.
• Followed food safety procedures closely to adhere to state policies and regulations.
• Projected a friendly and professional personality to customers on a daily basis.