Elizabeth Estrada
Walmart
Amarillo,TX
1
Certification
5
years of professional experience
Detail-oriented Pharmacy Technician experienced in accurately preparing and dispensing medications while managing inventory and ensuring compliance with regulations. Built strong relationships with patients and healthcare teams to deliver optimal patient care through effective communication and teamwork. Committed to continuous learning and contributing to team success.
Work History
Pharmacy Technician
1 Year 2 Months- Filled up to 500 medications daily.
- Served 100+ patients by taking prescriptions, answering questions, billing insurance, and handling payments.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Collaborated with peers, technicians, and pharmacists to prioritize and efficiently complete prescription orders.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Resolved customer complaints promptly while maintaining professionalism at all times.
- Assisted pharmacists in medication management, enhancing workflow efficiency and patient care.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.
- Prepared prescription transfers to other pharmacies.
Assistant Manager
8 Months- Established personal connections with customers, exceeding customer service expectations.
- Addressed customer and workplace complications to maintain smooth operations.
- Handled any complications with customers or within the workplace.
- Coordinated daily scheduling for staff to ensure optimal coverage during peak hours.
- Trained new employees.
- Assisted in training new staff on customer service protocols and tanning procedures.
- Coordinated daily staff scheduling to optimize coverage during peak hours.
- Oversaw cleanliness and organization of the tanning salon environment for safety compliance.
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction.
Pharmacy Technician
10 Months- Ensured precision in medication dispensing by following established protocols.
- Managed pharmaceutical inventory to prevent shortages and ensure availability.
- Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports.
- Supported pharmacists in medication preparation and inventory management for seamless operations.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
- Maintained inventory levels, conducting regular stock checks to prevent shortages or overstock situations.
Barista and Cashier
1 Year 2 Months- Enhanced knowledge of product offerings, improving customer engagement with merchandise.
- Assisted customers during peak hours in a fast-paced environment.
- Prepared beverages while processing customer orders simultaneously.
Education
High School Diploma
- [3.8] GPA
- Received Pharmacy Technician Certification
- Extracurricular Activities: IPET Program
Skills
Pharmacy technician experience
Inventory management
Inventory control
Insurance billing
Confidentiality and HIPAA
Customer service
Problem resolution
Workflow optimization
Time management
Patient communication
Sales
Leadership
Management
Verbal communication
Effective communication
Phone etiquette
Attention to detail
Employee training
Communication skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walmart
05.2025 - CurrentRead More
Assistant Manager
Palm Beach Tan
05.2024 - 01.2025Read More
Pharmacy Technician
Valmed Pharmacy
09.2022 - 07.2023Read More
Barista and Cashier
HTeaO
08.2021 - 10.2022Read More
Tascosa Highschool
High School Diploma
Read More