Hi, I’m
Elizabeth Evans
Aliso Viejo,CA
Summary
Experienced instructional designer skilled in creating engaging learning experiences for diverse learners. Expertise in instructional design, online training development, and utilizing technology to drive effective learning solutions. Collaborative approach with cross-functional team leaders and stakeholders to meet organizational learning goals. Successful track record of designing innovative content that resonates with learners.
Overview
19
years of professional experience
Work History
Pacific Life Insurance Company
Senior Instructional Designer
04.2021 - Current
Job overview
- Play a crucial role in enhancing the sales training experience for the Consumer Markets Division
- Oversee the training design process, from needs assessment to evaluation, with a focus on adult learning principles and creating a positive employee experience through effective training programs
- Consult with key business stakeholders to assess training needs and recommend tailored learning solutions
- Apply expert knowledge of instructional design and adult learning principles to develop training solutions
- Collaborate with training consultants and Subject Matter Experts (SMEs) to deliver comprehensive eLearning content
- Create storyboards, audio and video scripts, job aids, infographics, learning assessments, and user guides using instructional design theory
- Track project initiatives to ensure timely communication and effective outcomes
- Design, create, and develop online learning modules using Articulate Storyline, Rise, Vyond, Camtasia, and other authoring tools
- Collaborate with key stakeholders to gather feedback and iteratively improve training content and delivery methods
- Record and edit audio narration using my voice or WellSaid Labs text-to-speech function
- Applied adult learning theories to develop targeted training programs aimed at bridging skill gaps among employees.
- Facilitated stakeholder meetings to gather input on training needs, fostering collaborative relationships with clients.
- Converted course power points and outdated course material into interactive computer-based courses.
- Incorporated multimedia elements into course designs to engage learners with various preferences and abilities effectively.
- Developed course outlines, documentation and assessment strategies to maintain instructional design direction.
- Worked with subject matter experts to identify target audience's training needs.
Pacific Life Insurance Company
Media Development Analyst
10.2018 - 04.2021
Job overview
- Used my expertise with various eLearning, graphic design, and multimedia software tools to create rich online learning solutions and components that provide interactive and engaging learning opportunities for internal and external clients
- Build online system demos, conceptual courses, shorts, assessments, and other learning deliverables using appropriate rapid development software and other multimedia tools
- Record and edit audio narration
- Build/edit custom audio files including music and other sound effects to enhance learner experience
- Create storyboards for conceptual eLearning courses and provide to project team or instructional designers
- Partner with the project team, instructional designers, and stakeholders to determine appropriate online and print deliverables to support learning objectives
- Make recommendations and build prototypes to define visual and audio designs for individual learning deliverables
- Create motion graphic videos using Vyond or other rapid development tools
- Design and create infographics, job aids, and presentation materials as needed
- Manage multiple assignments to meet project timelines
- Lead and/or participate in team brainstorming sessions to develop ideas for learning deliverables and prototypes
- Administer online learning courses using the company LMS (Cornerstone) to deliver training
Pacific Life Insurance Company
Senior Compliance ELearning Specialist
02.2017 - 01.2018
Job overview
- Write, design, create, and develop training and awareness for multiple enterprise-wide compliance programs including the Code of Business Conduct, Privacy, AML, and Fraud to train employees on compliance and ethical obligations
- Enhance compliance training and awareness materials by using an innovative and consultative approach
- Conduct stakeholder and subject matter expert interviews to determine, recommend, and document training and awareness needs and projects that meet both legal requirements and business goals
- Write, design, and develop high quality enterprise-wide compliance and ethics training and awareness programs
- Delivered more than 50 online required compliance training classes and hundreds of awareness materials that resulted in a 95% positive employee awareness, engagement, and comprehension of compliance programs, messages, and responsibilities
- Create short animated videos using GoAnimate/Vyond to use in training courses or awareness materials
- Administer the company's learning management system (Cornerstone) in support of compliance training programs, which lead to 100% completion rates for all required training courses
- Create PowerPoint presentations with key metrics for the Chief Compliance Officer to communicate compliance program effectiveness to the Board of Directors and senior management
- Actively contribute to the Pacific Life Learning Governance Council, helping to make key training decisions for the company
- Organize employee events to promote awareness of company compliance programs
- Acted as a strategic learning consultant, aligning learning strategies with business objectives and learner needs
- Managed vendor relationships for external development of learning materials, ensuring quality and alignment with organizational goals
- Assisted with the migration to new Learning Management Systems, streaming content and management delivery processes
Pacific Life Insurance Company
Senior Compliance Analyst
05.2006 - 01.2017
Job overview
- Performed an integral role in the development, execution, oversight, and monitoring of the company-wide compliance and ethics program
- Assisted in the writing, design and management of the code of business conduct, the policies that support it, and the training and awareness program, which resulted in a high degree of employee awareness and understanding of compliance responsibilities
- Improved design of enterprise-wide online compliance training with Articulate Storyline and Presenter
- Contributed to the implementation of learning management and compliance systems
- Managed reports of employee certifications and disclosures of the code, conflict of interest, and gifts and entertainment to ensure employee compliance
- Analyzed and researched employee disclosures to ensure compliance with conflict of interest policy, helping to avoid reputational harm to the company
- Partnered with divisions to create and amend appropriate privacy policies and practices, protecting customers from unauthorized disclosure of confidential information
- Analyzed new regulations and made changes to policies, procedures, and programs as necessary, which protected the company from regulatory findings and possible fines
- Assisted in the company's responses to actual and potential privacy and HIPAA security breaches, helping avoid reputational harm, regulatory action, and lawsuits
- Assisted in the management, support, and awareness of voluntary employee compliance surveys to help measure the culture of integrity, which garnered an 80% participation rate
- Analyzed results and produced graphs for dissemination to senior leaders and the Board of Directors
- Directed, implemented, and analyzed compliance risk assessments, which resulted in successfully aligning compliance controls with vulnerabilities and business needs
- Assisted with other compliance activities such as OFAC and FinCen screening to help protect the company from regulatory action and fines
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Developed customized training programs for staff members, increasing overall awareness of regulatory obligations.
- Provided expert guidance on complex compliance matters, assisting in the resolution of high-stakes issues.
Education
California State University, FullertonFullerton, CA
Bachelor of Arts from Business Administration and Management
Skills
- Vyond
- Articulate Storyline
- Rise
- WellSaid
- SnagIt
- Camtasia
- Instructional design theory (ADDIE, SAM)
- Graphic design
- Learning management systems (Cornerstone, Seismic)
- Regulatory expertise
- Expert problem solving
- Legal research
- Policy analysis
- Data privacy
- Storyboarding
Timeline
Senior Instructional Designer
Pacific Life Insurance Company
04.2021 - Current
Media Development Analyst
Pacific Life Insurance Company
10.2018 - 04.2021
Senior Compliance ELearning Specialist
Pacific Life Insurance Company
02.2017 - 01.2018
Senior Compliance Analyst
Pacific Life Insurance Company
05.2006 - 01.2017
California State University, Fullerton
Bachelor of Arts from Business Administration and Management
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