Elizabeth Evans
Sellersville ,PA
Summary
Dynamic Social Work Care Manager at St Luke’s Hospital with expertise in client advocacy and crisis management. Successfully developed personalized care plans and enhanced community engagement, promoting mental health literacy. Skilled in electronic health records and active listening, ensuring comprehensive support and optimal outcomes for diverse client populations.
Overview
14
14
years of professional experience
Work History
Social Work Care Manager
St Luke’s Hospital
02.2011 - Current
- Managed client caseloads, ensuring timely and effective service delivery.
- Developed personalized care plans based on individual client needs and goals.
- Coordinated with multidisciplinary teams to provide comprehensive support services.
- Conducted regular assessments to evaluate client progress and adjust interventions.
- Facilitated access to community resources, enhancing clients' quality of life.
- Documented case notes and maintained accurate records in compliance with regulations.
- Advocated for clients' rights, addressing barriers to services and support systems.
- Provided crisis intervention and conflict resolution to stabilize client situations.
- Ensured timely access to services by effectively coordinating care with interdisciplinary teams.
- Championed mental health literacy within the community through public presentations on various topics related to social work practice.
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Collaborated with healthcare providers to ensure optimal physical health outcomes for clients in need of medical attention.
- Mitigated crisis situations through active listening, de-escalation techniques, and timely intervention where needed.
- Promoted self-advocacy skills among clients by providing information, tools, and encouragement to make informed decisions.
Education
Social Work
West Chester University of Pennsylvania
West Chester, PA06.1999
Skills
- Elderly care
- Electronic health records
- Patient assessments
- Substance abuse awareness
- Client advocacy
- Assessment skills
- Multicultural competence
- Crisis management plans
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Excellent communication
- Active listening
Timeline
Social Work Care Manager
St Luke’s Hospital
02.2011 - Current
Social Work
West Chester University of Pennsylvania