Experienced with managing comprehensive social work cases, delivering tailored client care and support. Utilizes strong assessment and intervention skills to address client needs effectively. Knowledge of community resources and social services to enhance client outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Social Work Care Manager
Geisinger Wyoming Valley
Wilkes Barre, PA
03.2023 - Current
Facilitated comprehensive assessments to determine client needs and develop tailored care plans.
Developed personalized care plans and discharge planning to address the unique needs of each client, ensuring compliance with healthcare regulations and best practices.
Social Support Worker/Food Pantry Coordinator
Luzerne County Children, Youth, and Families
Wilkes Barre, PA
10.2020 - Current
Worked directly with children and families to ensure child safety.
Maintaining written and verbal communication with service providers
Managing and coordination of daily food pantry services, assuring efficient client services, volunteer coordination.
Developed and maintained partnerships with local organizations to enhance food distribution and social service programs.
Conducted needs assessments to identify specific challenges faced by clients, tailoring support services accordingly.
Implemented outreach strategies to increase community awareness and engagement, resulting in a rise in pantry use.
Maintained accurate records of food pantry transactions and client interactions to support program reporting and funding applications.
Intake Caseworker
Luzerne County Children, Youth, and Families
Wilkes Barre, PA
01.2010 - 10.2020
Conducted comprehensive client assessments to determine eligibility for services and support program's.
Determining risk and safety factors of the alleged victim and family.
Developments and implementation of family service plans.
Developed and maintained detailed case notes and documentation to ensure accurate record-keeping and compliance with organizational standards.
Filing and testifying in court proceedings.
Education
Non-Degree Program - Non-profit Management
Temple University
Philadelphia, United States
01-2025
Master's Degree - Social Work
Temple University
Philadelphia, United States
08-2026
Bachelor - Social Work
Misericordia University
Dallas, PA, United States
01-2010
Associate - Human Services
Luzerne County Community College
Nanticoke, United States
12-2001
Skills
Resource Coordination Expert
Communication Skills Expert
Client advocacy
Self-care strategies
Crisis management plans
Service plan coordination
Medical referrals
Excellent communication
Team collaboration
Written and verbal communication
Patient assessments
Motivational interviewing
Certification
Non-Degree Program in Non-profit Management (e.g. Coursera certificate)