Elizabeth Farias
Lawndale,United States
Summary
Dynamic bilingual professional with a proven track record at First Steps For Kids, specializing in the development of individualized treatment plans that enhance communication skills in children. Recognized for delivering exceptional customer service and fostering effective team collaboration while leveraging strong time management and data collection abilities to drive positive outcomes. Committed to creating impactful strategies that support child development and empower families. Passionate about utilizing expertise to contribute to a nurturing and growth-oriented environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
First Steps For Kids, Calabasas
01.2024 - Current
- Developed and implemented individualized therapy plans for children with behavioral challenges.
- Collaborated with multidisciplinary teams to assess client needs and progress regularly.
- Utilized evidence-based interventions to enhance social skills and emotional regulation in clients.
- Monitored client progress through data collection and analysis, adjusting treatment plans accordingly.
Brand Representative
Hollister.Co
11.2024 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Offered excellent customer service, addressing client concerns promptly and professionally.
Service Associate
Kohls, Northridge
10.2023 - 01.2024
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to optimize store layout and improve product visibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Resolved customer complaints effectively, contributing to increased satisfaction and loyalty.
Service Associate
Kohls, Redondo Beach
09.2022 - 10.2023
- Collaborated with team members to maintain a clean and orderly sales floor environment.
- Implemented promotional signage changes in a timely manner, supporting marketing initiatives and sales goals.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Babysitter
Childcare, Hawthorne
10.2019 - 05.2022
- Developed and implemented creative educational games to enhance cognitive skills.
- Supervised children's activities, ensuring safety and engagement in play and learning.
- Maintained open communication with parents regarding child progress and daily activities.
- Organized group outings, fostering social interaction among children.
- Established routines that promoted discipline and positive behavior reinforcement.
Education
Bachelor's Degree - Psychology Major
California State University, Northridge
Northridge, CA, United States05-2027
High School - General Studies
Lawndale High School
Lawndale, CA, United States06.2023
Skills
- Behavioral intervention
- Collaborative Problem-solving
- Positive reinforcement
- Therapy team planning
- Observation
- Self-management
- Empathy development
- Outstanding customer service
- Customer service skills
Certification
- RBT - Registered Behavior Technician April 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Brand Representative
Hollister.Co
11.2024 - Current
Behavioral Therapist
First Steps For Kids, Calabasas
01.2024 - Current
Service Associate
Kohls, Northridge
10.2023 - 01.2024
Service Associate
Kohls, Redondo Beach
09.2022 - 10.2023
Babysitter
Childcare, Hawthorne
10.2019 - 05.2022
High School - General Studies
Lawndale High School
Bachelor's Degree - Psychology Major
California State University, Northridge